www.samsung.com User Manual..
2 Getting started 3 About this manual 7 Layout 12 Turning the computer on and off 14 Unlocking the screen 14 Windows Basics 17 Keyboard 19 Touchpad 22 Memory card 25 External display 27 Wired LAN (For 15.6 inch models) 30 Wireless LAN 32 Using the security slot Applications 33 Using applications 34 Samsung Settings 35 Samsung Security 37 Samsung Update 38 Online Support (S Service) 39 Samsung PC Help (Self-help application) 40 Samsung PC Cleaner Settings & Upgrade 41 LCD brightness 43 Volume 44 BIOS (Setup utility) 50 Battery Troubleshooting 53 Samsung Recovery 58 Windows recovery funct..
3 Getting started About this manual • This user manual is specially designed to detail the computer’s functions and features. • The user manual supplied with the computer may vary depending on the model. • Please read this manual before using the computer to ensure safe and proper use. • Optional accessories, some devices, and software referred to in this manual may not be provided or may not be subject to upgrades. Note that the computer environment referred in the user manual may not be the same as your environment. • Descriptions are based on the computer’s default settings..
Getting started 4 Copyright Copyright © 2016 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Computer specifications or the contents of this manual may be changed without prior notice due to an upgrade of the computer’s functions. Instructional icons and expressions W..
Getting started 5 • HDMI, the HDMI logo, and the term High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. • All other trademarks and copyrights are the property of their respective owners. Trademarks • Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics. • Intel and Core are trademarks or registered trademarks of the Intel Corporation. • Microsoft, MS-DOS, and Windows are trademarks or registered trademarks of the Microsoft Corporation. • Bluetooth ® is a registered trademark of Bluetooth SI..
Getting started 6 Product capacity representation Storage capacity representation The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1 KB = 1,024 Bytes. Therefore, the available capacity of the HDD in Windows is smaller than the actual capacity due to the difference in capacity calculation. For example, for an 80 GB HDD, Windows calculates the capacity as 74.5 GB, (80x1,000x1,000x1,000) Bytes/(1,024x1,024x1,024) Bytes = 74.505 GB. In add..
Getting started 7 Front view ► For 13.3 inch models 8 7 1 2 3 4 5 6 Layout • Features or options may differ depending on the model. • The items marked as optional may not be provided or may be provided in different locations. • Since some space on the HDD/SSD is reserved for system recovery and operations, the available space on the HDD/SSD may be less than the actual capacity...
Getting started 8 Number/Name Description Microphone (optional) • You can use the built-in microphone. Camera (optional) • Using this camera, you can take still pictures and record video. LCD • The screen’s images are displayed here. Power button • Turns the computer on and off. Keyboard • Enter text or control computer functions. Touchpad/ Touchpad buttons (For 15.6 inch models) • Moves the cursor and selects options. • Functions as a mouse. Operating status LED • Shows the operating status of the computer. – Red : Charging – Green : Fully charged – Blue : Turned on..
Getting started 9 ► For 15.6 inch models 1 2 3 Number/Name Description Memory card slot • Insert a memory card into the slot. USB 2.0 port • Connect various peripheral devices, such as a mouse, camera, or keyboard. Security slot • Secure the computer by connecting an optional lock and cable to it. Right view ► For 13.3 inch models 1 2 3 Number/Name Description Memory card slot • Insert a memory card into the slot. USB 2.0 port • Connect various peripheral devices, such as a mouse, camera, or keyboard. Slim security slot • Secure the computer by connecting an optional lock an..
Getting started 10 ► For 15.6 inch models 1 2 3 4 5 Number/Name Description DC jack • This jack connects to the AC adapter to supply power to the computer. Wired LAN port • Connect the Ethernet cable to this port. HDMI port • Used to connect an HDMI cable to an external device. USB 3.0 port • Connect various peripheral devices, such as a mouse, camera, or keyboard. Earpiece/Headset jack • Connect an earpiece or a headset to the computer to listen to audio. Left view ► For 13.3 inch models 1 2 4 3 Number/Name Description DC jack • This jack connects to the AC adapter to suppl..
Getting started 11 ► For 15.6 inch models 1 2 3 3 4 Number/Name Description Fan vents • The internal heat of the computer is emitted through these holes. • If the vents are blocked the computer may overheat. Avoid blocking the vents as this may be dangerous. Memory cover • The memory is under the cover. Speaker • Sound is emitted from the speakers. Storage cover • The storage is under the cover. Bottom view ► For 13.3 inch models 1 3 2 3..
Getting started 12 3 The computer turns on automatically when the LCD panel is opened. If the computer does not turn on automatically, press the Power button. Set the device not to automatically turn on the computer when the LCD panel is opened. 1. Select the Start button ( ) → Samsung Settings . 2. Select System → Auto booting → OFF . Turning the computer on and off Fully charge the battery using the AC adapter before using the computer for the first time . Turning the computer on 1 Before turning on the computer, check that the battery is charged and charge it if necessary. 2 Open t..
Getting started 13 Turning the computer off 1 Select the Start button ( ). 2 Select → Shut down . • Save all data before turning off the computer. • Since the procedures to turn the computer off may differ depending on the installed operating system, turn the computer off according to the procedures for the purchased operating system. About Windows Activation When you turn the computer on for the first time, the Windows activation screen appears. Follow the activation procedures according to the instructions on the screen to use the computer. The computer’s date and time may be inco..
Getting started 14 Windows Microsoft Windows is an operating system that is used to control a computer. • Images and available features may differ depending on the model and operating system. • This manual is designed for Windows 10 and content may differ depending on the OS version. • The image displayed on the desktop screen may differ between models and OS versions. Configuring the Windows Settings You can configure the basic system settings, such as installing or uninstalling apps and managing accounts, on the Windows Settings screen. Select the Start button ( ) → . Then, select..
Getting started 15 Deleting a desktop 1 Select on the taskbar. 2 Move the cursor over the desktop icon you want to delete. Then, select in the upper-right corner of the icon. Moving a program to another desktop 1 Select on the taskbar. 2 Select a program or window you want to move. Using a multi desktop Multi desktop allows you to work on various tasks at the same time via multiple desktops. You can use different desktops for various purposes. Creating a new desktop 1 Select on the taskbar. 2 Select New desktop . A new desktop will be added. You can select a desktop from the list displayed ..
Getting started 16 • You can enable or disable push notifications for applications. You can also set personalized hot keys to appear in the action center by selecting the Start button ( ) → → System → Notifications & actions . • Select Expand or Collapse to expand or minimize the action center menu and select the feature you want to use. Action Center The Windows 10 action center allows you to receive system notifications, such as updates, and push notifications, such as emails and SNS updates. You can also adjust settings conveniently. For example, you can select wireless net..
17 Basics Keyboard Enter text or access computer functions with the keyboard. • Images and available features may differ depending on the model and operating system. • The keyboard layout may differ depending on the country. • Press the Fn Lock key and then press a hot key. Using hot keys To use keyboard hot keys, do one of the following: • Press and hold the Fn key and press a hot key. +..
Basics 18 Key/Icon Description F9 • Turn the LCD on or off. F10 • Video HDR : Make the video brighter and clearer. This feature is applied to only the videos and may not be available for some video players or sites. F11 • Invert the screen so that the image appears normally when the screen is flipped. This feature may not be available in some applications, such as games. F12 • Wi-Fi network : Turn the Wi-Fi feature on or off. Fn + • Right-click : Perform the right-click function. If the hot keys do not work properly, install the Samsung Settings application. Hot key functions Key/..
Basics 19 Clicking Tap the touchpad or press the left touchpad button. or Tap Click Double-clicking Double-tap the touchpad or press the left touchpad button twice. or Tap-tap Click-click Touchpad Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. • Use the touchpad only with fingers. The touchpad will not recognize actions of other objects. • Images and the touchpad layout may differ depending on the model. Basic touchpad functions Moving To move the cursor, move a finger on the touchp..
Basics 20 Gesture functions Swiping To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad. or Right-clicking This function enables right-clicking. To right-click an item, press the right touchpad button. Click Dragging To move an icon or an app tile to a desired location, press and hold it and then drag it to the target position with the left touchpad button pressed. Press and hold the left touchpad button Move..
Basics 21 Configuring touchpad gestures Configure touchpad gestures to use the touchpad more efficiently. Select the Start button ( ) → → Devices → Touchpad → desired options. Some options in the touchpad settings may not be available depending on the model. Touchpad lock Press and hold the Fn key and press the F5 key to lock the touchpad. + Pinching To zoom in, spread two fingers apart while viewing a website, map, or image. Pinch to zoom out...
Basics 22 ► For 15.6 inch models Abbreviation Description SD • Secure Digital mini SD • mini Secure Digital micro SD • micro Secure Digital SDHC • Secure Digital High Capacity mini SDHC • mini Secure Digital High Capacity micro SDHC • micro Secure Digital High Capacity SDXC • Secure Digital eXtended Capacity micro SDXC • micro Secure Digital eXtended Capacity To use a mini or micro card, insert the card into an adapter before inserting it into the memory card slot. • Some memory cards may not be fully compatible with the computer. Using an incompatible card may damage th..
Basics 23 3 Select the pop-up message to open the memory card folder. If a pop-up message appears, select the corresponding window → Continue without scanning . 4 Select Open folder to view files . 5 Save, move, or delete data on the memory card. The memory card folder opens only on the desktop. Removing a memory card When you push the card, it clicks and disengages from the memory card slot. Grasp the end of the card and pull it out of the slot. Inserting a memory card 1 If a dummy card is inserted in the memory card slot, remove it. 2 Insert a memory card into the memory card slot in th..
Basics 24 • To use a memory card to exchange data with a digital device, such as a digital camera, formatting the data with the digital device is recommended. • When trying to use a formatted memory card in another digital device, format the memory card again in the device. • Data protected by copyright laws cannot be reviewed or modified. • Inserting and removing a memory card repeatedly may damage the memory card. • Secure Digital Input Output (SDIO) is not supported. • If the write-protect tab is in the locked position, you cannot format, write, or delete data on the card. Fo..
Basics 25 Connecting to a display 1 Connect the HDMI cable to the corresponding port of the computer. 2 Connect the other end of the cable to the HDMI port of the external display. HDMI port HDMI port External display Connecting the computer to an external display device can be useful for presentations or when watching a movie. The cables required to connect an external display are sold separately. The computer supports HDMI cables. HDMI cable • Check the available ports on the display device to ensure that it is compatible with the computer. • An external display and TV output are not ..
Basics 26 6 Select a mode. PC screen only Show the screen on the computer monitor only. Duplicate Show the screen on both the computer and the external display. Extend Extend the screen to the external display. Second screen only Show the screen on the external display only. You can select the dual view (extend) mode. Select the Start button ( ) → → System → Display , and then select Detect on the Multiple displays option. 3 Connect the power cord to the external display. 4 Turn on the display and change its display mode to one that supports an external input. 5 Press and hold the Fn ..
Basics 27 Wired LAN 1 Connect a LAN cable to the LAN port on the computer. 2 Select the Start button ( ) → → Network & Internet → Ethernet → Change adapter options . 3 Right-click Ethernet and select Properties . The LAN device name may differ depending on the computer’s network device. Wired LAN (For 15.6 inch models) To access the Internet at home, set up an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. • Some features or procedures may differ depending on the model. • These descriptions are written for Wi..
Basics 28 5 Configure the IP settings. • When using DHCP, select Obtain an IP address automatically . • When not using DHCP, contact the network administrator for the IP address. To use a static IP address, select Use the following IP address and set the IP address manually. 6 Select OK to save the settings. 4 Select Internet Protocol Version 4 (TCP/IPv4) from the list below This connection uses the following items → Properties . • The Network Component name may differ depending on the operating system. • To add a network item such as a client, service, or protocol, select Install..
Basics 29 4 Restart the computer. • If the computer wakes up from sleep mode inadvertently, disable the Wake on LAN feature. • This feature may not work while using other power saving features. To disable other sleep functions, select the Start button ( ) → → System → Power & sleep . • When connected to a 100 Mbps/1 Gbps wired LAN, a message appears informing the user of connection to a 10 Mbps/100 Mbps wired LAN when the computer wakes from sleep mode. This happens because restoring the network takes about 3 seconds. When the network is restored, the computer will be connec..
Basics 30 Connecting to a Wi-Fi network 1 On the taskbar, select . AP List Wireless LAN Connect the computer to a wireless network to use the Internet. The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional. The pictures in this manual may differ from the actual product depending on the wireless LAN device model. About Access Point (AP) An Access Point (AP) is a network device that bridges wired and wireless LANs and corresponds to a wireless hub in a wired network. Multiple devices can be connected to an AP...
Basics 31 Deactivating the Wi-Fi feature When you are not using the Wi-Fi feature, turn it off to save battery power. 1 Select on the taskbar. 2 Select the connected network name to turn it off. The Wi-Fi feature is deactivated. Airplane mode This disables all wireless functions on your computer. You can use only non-network services. To activate Airplane mode , on the taskbar, select → Airplane mode . 2 Select a network from the list of detected wireless networks and select Connect automatically → Connect . 3 Enter a password, if necessary, and select Next . Once the computer has been ..
Basics 32 Using the security slot You can secure the computer by connecting a lock and cable to the security slot. Tie the lock and cable to a fixed object and install the other end of the cable to the security slot. 1 2 To use this feature, you must purchase a lock and cable (sold separately). Your product may differ from the one shown above. For more information, refer to your lock’s manual...
33 Applications Using applications • Images and features may differ depending on the model and the application version. • Some applications may not be supported depending on the model. • Applications that are provided by Samsung can be installed from Samsung Update . • Third-party software related services For descriptions about and service requests for third-party applications, please contact the relevant manufacturer. Some troubleshooting actions in response to service requests may not work depending on the application manufacturer...
Applications 34 Menu Description System • Set system settings. Power management • Set power-related settings. Network • Set network functions and settings. Display • Set the screen brightness and color. Audio • Set sound settings. Quick settings • Manage the quick settings displayed on the taskbar. About • View the application version. Samsung Settings Samsung Settings , a Samsung-integrated settings application, offers various settings functions. Images and features may differ depending on the model and the application version. 1 Select the Start button ( ) → Samsung Settin..
Applications 35 Using the privacy folder Set a folder as the privacy folder and hide private files in your computer from other users. Setting the privacy folder 1 Select the Start button ( ) → Samsung → Samsung Security . 2 Select Privacy Folder → Create Windows password . Follow the on-screen instructions to create a password. 3 Select the Inactive switch, and enter your password, then select OK . 4 Select Select Folder and select a folder as the privacy folder. The folder will be changed to the privacy folder. Samsung Security Create a privacy folder to hide private files on your co..
Applications 36 3 Select a secret screen effect and drag the adjustment bar to set the opacity or darkness level. • Dark Screen Effect : Make the window black. • Opacity Effect : Make the window transparent. Using the secret screen Press and hold the key and press the F11 key to enable the secret screen. The secret screen feature may not be available depending on the program in use. Using the block recording If your computer is hacked, the block recording feature prevents the use of the camera and the microphone. You can protect your computer system and your privacy safely. Select the S..
Applications 37 3 Select Update all . Or, select Install or Update of the item to be updated. The items will be updated. Samsung Update Install and update Samsung applications and drivers on the computer easily and conveniently. This application enables the user to search for or download the BIOS, drivers, and applications over the Internet. Keep the computer performing better and more stably with Samsung Update . • To check for available updates, the computer must be connected to the Internet. • Only applications that have been installed with this application can be updated. • Images..
Applications 38 2 Select Online Support (S Service) on the main page. Enter the Contents and select Request . Online Support (S Service) 3 You can speak to a service associate to resolve your computer’s problems. Waiting times may vary depending on the network and number of waiting customers. Online Support (S Service) A service associate can resolve any problems you have with your computer using the online chat and remote control program. You can receive the help when you are having trouble using Samsung software. You can access the online service for free for a certain period of time af..
Applications 39 Using Samsung PC Help 1 On a smartphone, tap Samsung PC Help . 2 On the Samsung PC Help main screen, select the desired menu. • You may incur additional charges when you access content. • When you register your computer in the Settings menu, you can view its information on the Samsung PC Help app. Samsung PC Help (Self-help application) Use Samsung PC Help to access help-related content for Samsung computers from a smartphone. Watch the Samsung PC Help videos to become familiar with new functions or to find solutions to problems. For more information, visit www.samsungpc..
Applications 40 Samsung PC Cleaner You can check the apps, services, and disk usage information of your computer with Samsung PC Cleaner . It also maintains the system performance by removing unnecessary programs and files. Select the Start button ( ) → Samsung PC Cleaner ...
41 Settings & Upgrade LCD brightness Adjust the LCD brightness to reduce eye strain and save power. Controlling brightness using the keyboard • To dim the LCD screen, press and hold the Fn key and press the F2 key. + • To brighten the LCD screen, press and hold the Fn key and press the F3 key. + Controlling brightness using the taskbar On the taskbar, select → . You can adjust the level of brightness. • The LCD screen is automatically set to the brightest level when the AC adapter is connected. The LCD screen automatically becomes dimmer when the AC adapter is disconnected. • ..
Settings & Upgrade 42 2 Select Display → Display Color , and then select an option. • Auto mode : Optimizes the screen automatically for the currently running program. • Dynamic : Makes scenes more vivid and clear. • Standard : Appropriate for normal environments and convenient for most situations. • Photo Editing : Appropriate for viewing photos. • Reading : Appropriate for reading documents. Changing display mode Select the optimal screen settings based on your activity. Some options may not be available depending on the model. 1 Select the Start button ( ) → Samsung Set..
Settings & Upgrade 43 • To mute or unmute the volume, press and hold the Fn key and press the F6 key. + Controlling volume using the taskbar 1 Select on the taskbar. 2 Drag the adjustment bar to the desired volume. Volume adjustment bar Volume Adjust the system volume or sound volume when playing music or video. Controlling volume using the keyboard • To turn down the volume, press and hold the Fn key and press the F7 key. + • To turn up the volume, press and hold the Fn key and press the F8 key. +..
Settings & Upgrade 44 Entering the BIOS screen 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. • If the computer is password-protected, press the F2 key several times before the password screen appears. • If the password screen or the Windows start screen appears, restart the computer and try again. BIOS (Setup utility) Define a boot password, change the boot priority, or configure the installed chipsets. • Incorrect settings may cause the system to malfunction or crash. • The BIOS setup screens, menus, and items may appear differently ..
Settings & Upgrade 45 Number Name • Setup items • Setup tools – Help : View the help for BIOS set up. – Default : Return to the default settings. – Restore : Cancel changes. – Save : Save settings. – Exit : Exit BIOS setup. • Help • Setup menu – SysInfo : View the basic specifications of the computer. – Advanced : Configure the chipsets and additional functions. – Security : Configure security functions. – Boot : Configure peripherals and boot-related settings. The BIOS setup screen appears only in English. The BIOS screen The BIOS setup screen appears as shown..
Settings & Upgrade 46 Setting passwords There are three password settings available: Supervisor Password , User Password , and HDD Password . • Supervisor Password (low security level): This password is required when turning on the computer or entering the BIOS setup. • User Password (low security level): This password is required to enter the BIOS setup. This password will be deactivated automatically if the Supervisor Password is disabled. • HDD Password (high security level): This password is required to access the hard disk drive (HDD) from another computer. This password may ..
Settings & Upgrade 47 5 Enter a password and select Ok . The password can be up to 20 characters. 6 Enter the password again to confirm it and select Ok . 7 Select Save → Ok to save and restart. • To enable the Password On Boot option, set a Supervisor Password and enter the password when starting up the computer. • To change the HDD Password after setting it, restart the computer. • For some models, if the password entered message appears in the Setup Notice window, select Ok to complete the setup. Setting a boot password 1 Turn on the computer. 2 Before the Samsung logo appear..
Settings & Upgrade 48 Boot priority Change the boot priority from the BIOS setup. 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. 3 Access the Boot menu. 4 Select Boot Device Priority . 5 Select an option menu to open the list. 6 Select an option. 7 Select Save → Ok to save and restart. Select Exit → Ok to restart without saving the changes. Removing a password 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. 3 Access the Security menu. 4 Select a password type ( Supervisor Password , User Password ..
Settings & Upgrade 49 3 Select Advanced → Smart Battery Calibration . Aptio Setup Utility - Copy (C) XXXX American Megatrends, Inc. Smart Battery Calibration > Touch Pad Mouse On USB Charge In Sleep Mode Off USB S3 Wake-up Off BIOS Adaptive Brightness On 4 The Battery Calibration function is activated and the battery is forcefully discharged. To stop the operation, press the Esc key. This operation requires 3–5 hours depending on the battery capacity and the remaining battery charge. Using the Battery Calibration Function When charging/discharging the battery repeatedly for a sho..
Settings & Upgrade 50 Charging the battery 1 Connect the power cable to the AC adapter. 2 Connect the AC adapter to the DC jack of the computer. 3 Plug the power cable into an electric socket. 1 2 3 1 2 3 Battery Fully charge the battery using the AC adapter before using the computer for the first time. • Use only Samsung-approved AC adapters, batteries, and cables. Unapproved adapters or cables can cause the battery to explode or damage the computer. • Incorrectly connecting the charger may cause serious damage to the computer. • This computer is equipped with an internal battery..
Settings & Upgrade 51 Battery status Move the cursor over the battery icon on the taskbar to view the current battery charge. Viewing the current battery charge when the computer is turned off Connect or disconnect the AC adapter from the computer to view the current battery charge when the computer is turned off. 10:00 2013/7/1 4 When the battery is fully charged, the operating status LED turns green. Disconnect the AC adapter from the computer. Operating status LED Status • Red : Charging • Green : Fully charged • Blue : Turned on 5 Unplug it from the electric socket...
Settings & Upgrade 52 When battery expiration is imminent Batteries are consumable parts and the remaining battery life is currently low. Continued use may result in charge or discharge failures. Whether or not batteries can be used is determined based on safety evaluations. Please replace it with a new battery (genuine) to prevent data loss and ensure safe usage. When the battery has expired Batteries are consumable parts and the current battery cannot be used as the battery life has expired. Please replace it with a new battery (genuine) to prevent data loss and ensure safe usage. Whe..
53 Troubleshooting Samsung Recovery When a problem occurs with the computer, it is easy to restore the computer back to the factory default settings by using the Samsung Recovery application (Recovery/Backup). It is also possible to restore the computer to a previously backed up point. Back up important data regularly before a problem occurs with the computer. • The Samsung Recovery application may not be provided in models with less than 64 GB of storage. For models with less than 64 GB of storage, recover the computer to the factory default settings by reinstalling Windows. • Some fun..
Troubleshooting 54 2 Select Computer factory reset → Start factory reset . Follow the on-screen instructions to complete the recovery to its initial status. Recovering to factory default You can restore the computer to its factory default settings. If necessary, back up important data to an external storage device before restoring the system. See Backing up data . 1 When the computer starts Windows : Select the Start button ( ) → Samsung Recovery . When the computer does not start Windows : Turn on the computer and press the F4 key several times before the Samsung logo appears...
Troubleshooting 55 2 Select a drive to save the backed up data → Start backup . • When backing up to an external storage device, connect the device to the computer and then select the external drive. 3 Follow the on-screen instructions to complete the backup. Backing up user data You can back up data files and folders. 1 Turn on the computer and press the F4 key several times. 2 Select Back up user data . 3 Select the files or folders to back up and choose a storage device to save the data to and then select Start backup . • The backed up folders or files can be saved only on an exter..
Troubleshooting 56 3 Select Backup and restore management . 4 Select Restore of the data you want to recover → Start restore . 5 Follow the on-screen instructions to complete data recovery. Recovering after a backup Select a backup point saved on an alternate internal drive or an external storage device to recover the computer to that point. 1 When backing up to an external storage device, connect the device to the computer. 2 Select the Start button ( ) → Samsung Recovery ...
Troubleshooting 57 4 Select a disk to be copied → Start copy . The data on the disk is copied to the new disk. Copying the drive (making a disk image) To replace the drive, move the data to the new drive by making a disk image. The new drive must be large enough to hold the data from the current drive. Purchase an external hard drive connector separately to connect the new drive to the computer. 1 Connect the new drive to the computer with an external hard drive connector. 2 Select the Start button ( ) → Samsung Recovery . 3 Select Create a factory state disk or Create a disk copy ...
Troubleshooting 58 Q&A When experiencing problems with the computer, try these solutions. Windows How can I uninstall an application? 1 Select the Start button ( ) → → Apps → Apps & features . 2 On the list, select an app to delete, and then select Uninstall . Windows recovery function If the Samsung Recovery application is not supported by the computer, reinstall Windows using the recovery function of Windows. Reinstalling Windows will erase all data saved on the computer. Back up application and personal data to an external storage device before reinstalling Windows. 1 Selec..
Troubleshooting 59 Samsung Recovery What is a Recovery Area? The computer has an additional partition for restoring data or saving backup files (only for models with the Samsung Recovery application). This partition is called a Recovery Area and it includes a recovery image comprised of the operating system and applications. How can I start my computer in DOS? To start the computer in DOS via a USB device: 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. 3 Select the Boot menu. 4 Select Boot Device Priority . 5 Select the USB device for Boot Option ..
Troubleshooting 60 What is a recovery image? This refers to the operating system, drivers, and software that are converted to a data image. It is required to recover the computer and is embedded in the computer’s HDD. However, this is not provided for storage devices where the capacity is less than 64 GB, due to their small capacities. How can I restore a computer that does not have the Samsung Recovery application? Restore the computer with the recovery function provided by Windows. Refer to the Recover Functionality item in the help for more details. Why is the capacity representation o..
Troubleshooting 61 Miscellaneous The camera and the microphone are not working. How do I turn them on again? When recording protect mode is activated, the camera and microphone will not work. Select the Start button ( ) → Samsung → Samsung Security → Block Recording and tap the switch to turn the features off. The computer does not turn on automatically when the LCD panel is opened. To turn on the computer, the LCD panel should be opened greater than a certain angle. The angle may differ depending on the model. If the computer LED does not turn on automatically, press the Power button..
62 Appendix Product specifications The system specifications may differ depending on the derived model. For detailed system specifications, refer to the product catalog. Item Specification Operating environment • Temperature: -5–40 °C for storage, 10–35 °C when operating • Humidity: 5–90 % for storage, 20–80 % when operating AC/DC rating • Input: 100–240 VAC, 50–60 Hz • Output: 19 VDC, 3.16 A, 19 VDC, 2.1 A PC rating • 19 VDC, 3.16 A (60 W), 19 VDC, 2.1 A (40 W) • Optional components may not be provided or different components may be provided depending on the model..
Appendix 63 • Use an adjustable chair with firm, comfortable support. • Adjust the height of your chair so that thighs are horizontal to the floor and feet are flat on the floor. • The back of the chair should support the lower back. Adjust the backrest to fit your body properly. • Sit back fully in your chair and straighten the back and neck. Avoid leaning forward or craning your neck toward the computer screen. • Avoid using the computer while lying down or on your lap. If the computer’s temperature increases, there is a danger of burn injury. • The instructions in this manu..
Appendix 64 • When using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. • Use a light touch when typing or using the touchpad and keep the hands and fingers relaxed. Avoid rolling the thumbs under your palms or supporting the wrists on the desk while typing. • Use an external keyboard and mouse when using the computer for long periods. When using an external keyboard and mouse, position the devices at the same height as the compute..
Appendix 65 Hearing and volume control VOLUME Check your volume! • Ensure that the volume is not too loud before using the headset or earpiece. Excessive exposure to loud sounds can cause hearing damage. • Always turn the volume down before plugging the earphones into an audio source and use only the minimum volume setting necessary to hear your conversation or music. • Avoid using headphones for long periods of time. • Default audio settings can be changed by software and driver updates without your knowledge. Always recheck equalizer and volume settings before listening to audio. ..
Appendix 66 • If anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using the computer. • If you feel discomfort, such as a muscle spasm, or disoriented, stop using the computer immediately and consult a physician. • To prevent eye strain, take frequent breaks while using the computer. Reduce the risk of repetitive motion injuries. When you repetitively perform actions, such as pressing keys, drawing characters on a touch screen with your fingers, or playing games, you may experience occasional discomfort in your hands..
Appendix 67 • You must insert the power plug when the power indicator light (LED) is lit green. If the plug is connected properly, the power indicator light remains green. Otherwise, the power indicator light turns off. In this case, disconnect the plug, verify that the power indicator light is green and then reconnect the power plug. Power Indicator Light (LED) Center Holes 220 V Power Plug 110 V Power Plug Good Example O Wrong Example X Powering your device Charging the battery on an airplane Power outlets may vary by airplane. Choose the connection method that fits your circumstances. ..
Appendix 68 Using an airplane charging converter Depending on the type of airplane you are traveling on, use the auto adapter and charging converter. Insert the airplane power input jack into the airplane’s power outlet. 1 Connect the auto adapter’s DC plug to the computer. 2 Connect the airplane charging converter (optional) to the auto adapter (optional). 3 Insert the airplane power input jack into the power outlet. Auto adapter Charging converter Power outlet of the airplane DC plug Cigar plug DC jack 2 1 2 3 Using an auto adapter When a 12 VDC power supply is available a cigarette l..
Appendix 69 Power related Handle the power cord with care. • Do not touch with wet hands. • Do not use a damaged power cord. • Do not overload a multi-outlet or an extension cord beyond the specified voltage/current capacity. • Firmly insert the power cable into the AC adapter. • Do not unplug the power cord by pulling on the cable. • Unplug the wall-mount AC adapter (integrated plug and power adapter) from the wall outlet while holding the body and pulling it in the direction of the arrow. Failure to do so may result in electric shock or fire. Connect the power cord to the AC a..
Appendix 70 Battery usage related Use manufacturer-approved batteries, chargers, accessories, and supplies. • Using generic batteries or chargers may shorten the life of your product or cause the computer to malfunction. They may also cause a fire or cause the battery to explode. • Use only Samsung-approved battery and charger specifically designed for your device. Incompatible battery and charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung. Take care no..
Appendix 71 Usage related Do not use the computer on heated floors or electric pads, or on beds, blankets, or cushions that block the ventilation of the computer. A blocked vent causes the computer to overheat, resulting in an explosion, fire, burns, or computer malfunction. Do not use the computer in hot or humid locations, such as a bathroom, sauna, or inside a car during summer. Failure to do so may result in computer malfunction or electric shock. The computer can be used in locations with an ambient temperature of 10 °C to 35 °C and a relative humidity of 20 % to 80 %RH. To avoid suf..
Appendix 72 Caution Failure to follow instructions marked with this symbol may result in minor physical injury or damage to the computer. Installation related Do not block the ports (holes), vents, etc. of the product and do not insert objects. Damage to a component within the computer may cause electric shock or fire. When using the computer on its side, ensure the vents are clear and facing upwards. Failure to do so, may cause the internal temperature of the computer to rise and the computer to malfunction or halt. Keep the computer’s vents at least 15 cm away from walls and other objec..
Appendix 73 Usage related Do not use the pen for unintended purposes, such as poking the body like eyes or ears and do not put it in your mouth. Doing so may result in physical injury. Do not place a candle, light cigar, etc. over or on the product. There is a danger of fire. Make sure to have the product tested by a safety service engineer after repairing the product. Using a repaired product without testing it for safety may cause an electric shock or fire. In case of lightning, immediately turn the system off, disconnect the power cord from the wall outlet and phone line from modem. Ther..
Appendix 74 Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers. • The battery may leak. • Your device may overheat and cause a fire. Do not use damaged or illegally modified CDs. There is a danger of damaging the product or personal injury. Do not insert the fingers into the ports (holes), card slot, or vents. There is a danger of injury or electric shock. Use recommended computer cleansing solutions when cleaning the product and only use the computer when it is completely dry. Failure to do so may result in electric shock or fire..
Appendix 75 Do not use your computer in a hospital or on an aircraft that can be interfered with by radio frequency. • Avoid using your computer within a 15 cm range of a pacemaker, if possible, as your computer can interfere with the pacemaker. • To minimize possible interference with a pacemaker, use your computer only on the side of your body that is opposite the pacemaker. • If you use medical equipment, contact the equipment manufacturer before using your computer to determine whether or not the equipment will be affected by radio frequencies emitted by the computer. • When in ..
Appendix 76 Shut down the computer and disconnect all cables before disassembling the computer. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Failure to do so may cause electric shock. Make sure to close the computer cover before connecting the power after a reassembly. There is a danger of electric shock if your body touches an internal part. Never disassemble or repair the product by yourself. There is a danger of accident. Use authorized Samsung Service Center. To connect a device that is not manufactured or authorized by Samsung, en..
Appendix 77 Cautions on preventing data loss (hard disk management) Take care not to damage the data on a storage device. • Subjecting the device to physical impacts may result in data loss. • The data may be lost when the computer is turned off or reset by a power failure while the storage device is operating. • The data may be lost and irrecoverable due to a computer virus. • The data may be lost if the power is turned off while running an application. • Samsung is not liable for any loss of data on the storage device. To prevent data loss due to damage to the hard disk drive, p..
Appendix 78 LCD bad pixels Samsung observes strict specifications regarding the quality and reliability of the LCD. However, there is a small chance that a few pixels may be bad. A large number of bad pixels can cause problems with the display, but a small number of bad pixels does not generally affect computer performance. Samsung’s quality standards for bad pixels are as follows: • Bright dot : 2 or fewer • Black dot : 4 or fewer • Combination (bright and dark) : 4 or fewer Clean the LCD screen with a soft cloth dampened with computer cleansing detergent. Do not use excessive forc..
Appendix 79 • Ensure that the electrical outlet to power the equipment is easily accessible in case of fire or short circuit. • If the computer has a voltage selector switch, make sure that the switch is in the proper position for your area. • Openings in the computer case are provided for ventilation. Do not block or cover these openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the system for ventilation when setting up your work area. Never insert objects of any kind into the computer ventilation openings. • Ensure that the fan vents on the bottom o..
Appendix 80 • Unplug the system from the wall outlet and contact a Samsung Service Center if: – The power cord or plug is damaged. – Liquid has been spilled into the computer. – The computer does not operate properly when the operating instructions are followed. – The computer was dropped or the casing is damaged. – The computer performance changes. Care during use • Do not walk on the power cord or allow anything to rest on it. • Do not spill anything on the computer or its components. The best way to avoid spills is to not eat or drink near the computer or its components. ..
Appendix 81 Operating instructions 1 When installing and operating devices please refer to safety requirements in the user manual. 2 Devices can be used only with the equipment specified in the technical specifications of the devices. 3 If any smell of burning or smoke is detected from the computer the unit should be switched off and the battery removed. The unit should be checked by a qualified technician before reuse. 4 Service and repair of devices should be carried out by authorized service centers. 5 Do not allow the portable computer to operate with the base resting directly on expose..
Appendix 82 Battery disposal Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Contact the Samsung Service Center for information on how to dispose of batteries that you cannot use or recharge any longer. Follow all local regulations when disposing of old batteries. THERE IS RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. Replacement parts and accessories Use only replacement parts and accessories recommended by manufacturer. To reduce the risk of fire, use onl..
Appendix 83 Power cord requirements The power cord set (all plug, cable and AC adapter plug) you received with your computer meets the requirements for use in the country where you purchased your equipment. Power cord sets for use in other countries must meet the requirements of the country where you use the computer. For more information on power cord set requirements, contact your authorized dealer, reseller, or service provider. General requirements The requirements listed below are applicable to all countries: • All power cord sets must be approved by an acceptable accredited agency r..
Appendix 84 The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation. Some circumstances require restrictions on wireless devices. Examples of common restrictions are l..
Appendix 85 • Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country. • If the system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled. • Wireless devices are not user serviceable. Do not modify..
Appendix 86 Explosive Device Proximity Warning Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. Use On Aircraft Caution Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices because their signals could interfere with critical aircraft instruments. Other wireless devices Safety notices for other devices in the wireless network: Refer to the documentation supplied with wireless Ethernet adapters or othe..
Appendix 87 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encou..
Appendix 88 Intentional emitter per FCC Part 15 (If fitted with 2.4 G band or 5 G band) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in the notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in the system are only qualified for use in the United States of America if an FCC ID number is on the system label. This device is restricted to indoor use due to its oper..
Appendix 89 Health and safety information Exposure to Radio Frequency (RF) Signals Certification Information This product can contain an embedded radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. government. These FCC exposure limits are derived from the recommendations of two expert organizations, the National Council on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the r..
Appendix 90 For corresponding model only The Specific Absorption Rate (SAR) is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC wireless devices to comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg). SAR level of this device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Fo..
Appendix 91 The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that required for successful communication. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject ..
Appendix 92 The power output of the wireless device (or devices), which may be embedded in your notebook, is well below the RF exposure limits as set by Industry Canada. Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transm..
Appendix 93 Samsung Electronics Vietnam Co., Ltd. Yen Phong 1, I.P Yen Trung Commune, Yen Phong Dist., Bac Ninh Province, Vietnam For the web or the phone number of the Samsung Service Center, see the Warranty or contact the retailer where you purchased your product. RTC caution CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the Manufacturer’s instruction. Brazil Este produto esta homologado pela ANATEL, de acordo com os procedimentos regulamentados pela Res..
Appendix 94 Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/samsungelectro..
Appendix 95 USA only This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA. “Perchlorate Material- special handling may apply, see www.dtsc.ca.gov/hazardouswaste/perchlorate .” Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278-0799. For battery recycling go to call2recycle.org ; or call 1-800-822-8837. Warning: This product contains chemicals known to the state of California t..
Appendix 96 Samsung package Take-Back program In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following number for the locations nearest you. CRT Processing, LLC (877) 278-0799 Kathy Severson – Logistics contact Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278-0799..
Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice. English. 08/2017. Rev. 3.3 www.samsung.com..