Medion Akoya E6437 Manual E643x/p668x/s642x/s662x Notebook (windows 10) English

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Download Medion Akoya E6437 Manual E643x/p668x/s642x/s662x Notebook (windows 10) English

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39.6 cm / 15.6“ Notebook - Page 1

39.6 cm / 15.6“ Notebook Instruction Manual


Table of Content - Page 2

2 Table of Content 1. About these Instructions ............................................................................ 4 1.1. Explanation of Symbols ...................................................................................... 4 1.2. Proper Use ................................................................................................................ 5 2. Declaration of Conformity .......................................................................... 6 2.1. Information on WLAN .......................................................................................... 7..

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3 13. Sound System ............................................................................................ 29 13.1. External Audio Connections ........................................................................... 29 14. Network Operation .................................................................................... 30 14.1. Network Connection .......................................................................................... 30 14.2. Wi-Fi (Wireless Network) ................................................................................... 30 14.3. Bluetooth .........

1.1. - Page 4

4 1. About these Instructions Before using the device for the first time, please read these operating instructions carefully, paying special attention to the safety notices. This device should only be used as designated and as described in these instructions. Please keep these instructions in a safe place for future reference. Always include these instructions if selling or giving away the device. 1.1. Explanation of Symbols DANGER! Warning of immediate risk of fatal injury! WARNING! Warning: possible mortal danger and/or serious irreversible injuries! WARNING! Warning: danger due to excess..

Indoor use - Page 5

5 Indoor use Devices with this symbol are only suitable for use indoors. Fig. A Fig. B Polarity symbols On devices with barrel connectors, these symbols indicate the polarity of the plug. There are two variants for the polarity: either the inner contact is positive and the outer contact is negative (Fig. A) or the inner contact is negative and the outer contact is positive (Fig. B). 1.2. Proper Use This device is designed for the use, management and editing of electronic documents and multimedia content, as well as for digital communication. The device is intended for private use only and n..

2. - Page 6

6 2. Declaration of Conformity This product is supplied with the following wireless features: • Wireless LAN • Bluetooth Should your device work with a network connection in the 5 GHz frequency range of the inbuilt wireless LAN solution, use in EU countries (see table) is only permitted inside buildings. Medion AG hereby declares that this product conforms with the essential requirements and the remaining relevant regulations: • RE Directive 2014/53/EU • Ecodesign Directive 2009/125/EC • RoHS Directive 2011/65/EU Full declarations of conformity are available at con..

Frequency range/MHz - Page 7

7 2.1. Information on WLAN Frequency range: 2.4 GHz/5 GHz Wi-Fi standard: 802.11 a/b/g/n/ac Encryption: WEP/WPA/WPA2 Frequency range/MHz Channel Max. transmission power/dBm 2400 - 2483,5 1 - 13 < 20 5150 - 5250 36 - 48 < 23 5250 - 5350 52 - 64 < 23 5470 - 5725 100 - 140 < 30 5735 - 5835 149 - 165 -- (if available < 14) 3. Information on trademarks Windows® is a registered trademark of Microsoft®. Intel, the Intel Logo, Intel Inside, Intel Core, notebook, and Core Inside are trademarks of Intel Corporation in the U.S. and/or other countries. , the HDMI logo and the name High..

4. - Page 8

8 4. Safety Instructions 4.1. Dangers for children and people with reduced ability to operate electronics This device may be used by children over the age of 8 and by persons with limited physical, sensory or mental abilities or by those without experience and knowledge, if they are supervised or have been instructed in the safe use of the device and understand the ensuing dangers. • Children should be supervised to ensure that they do not play with the device. • Cleaning and user maintenance must not be carried out by children unless they are supervised. • Keep the device and accesso..

9 - Page 9

9 ` In order to avoid any damage to the device, ensure that the plug contacts do not come into contact with water under any circumstances. If this should occur, it is imperative that the plug contacts are dried thoroughly before the device is used again. In case of open housing / AC adapter / battery there is a danger of electric shock or fire. ` Never open the housing of the device, battery or AC adapter! ` Never use the device when the casing is open. ` Never manipulate the mains adapter or live components! Optical drive (CD/CDRW/DVD) constitute class 1 laser equipment providing these dev..

CAUTION! - Page 10

10 4.3. Never carry out repairs yourself CAUTION! Risk of electric shock! There is a risk of electric shock if repairs are not carried out by qualified personnel! ` Never try to open or repair the product yourself! ` In the event of a fault, please contact the Service Centre or an approved repair specialist. 4.4. Data backup PLEASE NOTE! Back up your data to external storage media before each update. We do not accept any liability for claims for compensation arising from loss of data or any consequential loss or damage. 4.5. Setup Location • Keep your notebook and all connected devices aw..

CAUTION! - Page 11

11 4.6. Environmental Requirements • The notebook is most reliably operated at an ambient temperature between 5 °C (+41 °F) and 30 °C (+86 °F) and at a relative humidity between 20% and 80% (without condensation). • When powered off, the notebook can be stored at temperatures between 0 °C and 60 °C (+32 °F and 140 °F). • During a thunderstorm, unplug the AC adapter from the wall outlet. For extra safety, we recommend using an overvoltage protection device to prevent the notebook from sustaining damage as a result of power surges or lightning strikes. • After transpor..

PLEASE NOTE! - Page 12

12 • The only devices which may be connected to the device are those that meet the requirements set out in the EN60950 standard “Information Technology Equipment – Safety” or devices that meet the EN60065 standard “Audio, video and similar electronic apparatus – Safety requirements”. PLEASE NOTE! Risk of damage! Unsuitable mains adapters may cause damage to the product. ` Only use this device and accompanying AC adapter with each other. 4.8. Cabling • Position the cables so that they cannot be stepped on or might cause a risk for tripping. • To avoid damaging the cables, d..

WARNING! - Page 13

13 • In addition, when connecting your peripherals only use the connecting cables supplied with those devices. • Ensure that all connection cables are connected to their corresponding peripheral device to avoid any interference radiation. • Disconnect any cables that are not required. 4.9. Notes on the Battery WARNING! Risk of explosion! There is a risk of explosion if the battery is replaced incorrectly. ` Do not heat up the battery to a temperature greater than the maximum ambient temperature stated. ` Never open the battery. ` Do not throw the battery into an open fire. ` Do not sh..

The display can break if subjected to too much stress. - Page 14

14 • Ensure the notebook is switched off before replacing the battery. • If the battery is integrated into the device it cannot be readily replaced by the user themselves. In this case the battery must be replaced by a service technician. 4.10. Information about the Touchpad The touchpad is operated with the thumb or another finger and reacts to the energy given out by the skin. Dust or grease on the touchpad can affect its sensitivity. • Do not use pens or other objects as these can damage your touchpad. • Remove the dust or grease from the surface of the touch pad with a soft, dry..

PLEASE NOTE! - Page 15

15 ` If the screen breaks, there is a danger of injury. If this happens, pick up the shattered pieces wearing protective gloves and send them to your service centre for professional disposal. Finally, wash your hands with soap, as the pieces may have been contaminated with chemicals. 5. Ergonomics PLEASE NOTE! Avoid dazzle, reflections and a light-dark contrast that is too strong in order to protect your eyes. The notebook should never be placed next to a window because this is the brightest part of the room in daylight. This brightness can make it more difficult for the eyes to adjust to t..

DANGER! - Page 16

16 6. Included with your Notebook Please check that the contents are complete and notify us within 7 days of purchase if any of the following components are missing: • notebook • Battery • AC adapter DANGER! Risk of suffocation! Packaging film can be swallowed or used improperly. Therefore, there is a risk of suffocation! ` Keep packaging material such as plastic film or plastic bags away from children. PLEASE NOTE! The surfaces of the device are covered in protective film to prevent scratching during production and transport.Remove the film once the device has been set up properly an..

17 - Page 17

17 7. Views 8 9 2 1 3 4 5 6 7 10 11 12 13 14 15 16 17 18 20 19 21


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18 1 Microphone 2 Webcam 3 Webcam LED 4 Display 5 Stereo Speakers 6 Power ON/OFF 7 Keyboard 8 Touchpad 9 Battery LED 10 Kensington®Lock 11 LAN Port (RJ-45) 12 HDMI Connector 13 USB Ports 3.0 (type A) 14 Audio combo (mic in & audio out) 15 Multi-card reader 16 USB Port 3.1 (type C) (optional) 17 USB Port 2.0 18 Optical Drive (optional) 19 Disc Eject Button (optional) 20 Emergency Ejection (on the bottom) (optional) 21 Power Socket


PLEASE NOTE! - Page 19

19 8. Preparation for Starting-Up To operate your notebook safety and ensure a long service life, you should read the “Operational Safety” chapter at the beginning of this manual. All operating software is already fully preinstalled on the notebook so there is no need for you to install any more drivers and you can get started right away. ` Connect the supplied AC adapter to the notebook. Next, connect the power cable to the adapter and then plug it into a power outlet. ` Open up the display to the desired position using your thumb and forefinger. The display should not be folded back b..


20 9. Power Supply 9.1. On/Off Switch ` Open the notebook and hold the on/off switch down briefly to switch the notebook on or off. Regardless of the operating system, the notebook will switch off if the switch is held down for longer than 4 seconds continuously. PLEASE NOTE Do not switch your notebook off while the HDD/SSD or optical drive is being accessed. Otherwise data may be lost. To protect the HDD/SSD, you should always wait for 5 seconds after switching off the notebook before switching it back on again. 9.2. AC Power Your notebook comes with a universal AC power supply for altern..

PLEASE NOTE! - Page 21

21 Licence Agreement Please read through the licence agreement carefully. It provides important legal information about the use of your software product. To view the text in full, you must slide the scroll bar downwards using the mouse until you reach the end of the document. You accept the licence agreement by checking the I accept the agreement radio button. Only this entitles you to use the product in accordance with the terms and conditions. After entering a computer name you can connect your notebook to the Internet immediately on the “ Wireless ” page (if you already have an appro..

PLEASE NOTE! - Page 22

22 7) Now click the Set default button to make the selected language the system language. 8) Select the language again, click Options and install your language pack by clicking the Download button. PLEASE NOTE! If further Download buttons are now available, click them in succession – insofar as the respective function is desired – and wait until the installation has finished. 9) After the installation, restart your device for the changes to take effect. If there are still elements that do not appear in the target language, proceed as described in Steps 10–17. 10) Click the Windows sta..

9.5. - Page 23

23 9.5. Battery Mode PLEASE NOTE! Batteries store electrical energy in their cells and then release it again as required. Please charge and discharge the new battery completely two or three times consecutively to ensure that it reaches its optimum performance! 9.5.1. Charging the Battery The battery is charged using the AC adapter. When the AC adapter is connected, the battery charges automatically regardless of whether or not the notebook is switched on or not. A complete charge takes a few hours with the notebook switched off. With the notebook switched on, the charging process takes sign..

Power Management (Power Options) - Page 24

24 Power Management (Power Options) Your notebook offers automatic and user selectable power-saving and energy functions that can be used to optimise battery life and reduce the overall operating costs. 9.5.4. Energy Saving Tips • Utilize the Fn + F1 sleep mode keys to turn into power saving mode. • Tune the settings in Power Options to optimise the computer’s power management. • Always disconnect the AC power cord or switch off the wall socket if the computer would be left unused for a certain time to achieve zero energy consumption. The power management feature allows the computer..

10.1. Opening and Closing the Display - Page 25

25 10. Display 10.1. Opening and Closing the Display The special design of the display hinges keeps the display closed without the need for an additional catch. ` To open the notebook, fold the display up to the desired position using your thumb and forefinger. PLEASE NOTE! Risk of damage! Forcibly opening up the screen may damage the notebook. ` Always hold the display firmly in the middle when folding it open, adjusting the position and closing it. ` Do not fold open the display by an angle of more than 120°. Opening and closing the display can be assigned different functions in the powe..

11.1.1. Specific Keyboard Shortcuts - Page 26

26 11. Data Input 11.1. Keyboard The double assignment of certain keys means that the range of functions available to you is the same as on a conventional Windows keyboard. Some functions are entered using the Fn key (standard on most notebooks). 11.1.1. Specific Keyboard Shortcuts Short Cuts Description Fn + F1 Sleep Fn + F2 Airplane mode Switches the airplane mode on or off. Fn + F4 ECO Mode By using this key combination you open the menu of the ECO mode. Fn + F5 Brightness down Reduces the brightness of the display. Fn + F6 Brightness up Increases the brightness of the display. Fn + F7 B..

12. Optical Drive (optional) - Page 27

27 Short Cuts Description Fn + Keyboard lighting down (optional) Reduces the lightning of the keyboard. Fn + Keyboard lighting up (optional) Increases the lightning of the keyboard. 11.2. Touchpad PLEASE NOTE! Risk of damage! If unsuitable objects are used to control the device, this could permanently damage the touchpad. ` Do not use any sharp objects (e.g. a pen). 12. Optical Drive (optional) 12.1. Inserting a Disc Unlike optical drives on a desktop PC, the notebook uses a mount to hold the disc. When inserting the disc ensure that it is pressed into the mount correctly and that it clicks..

12.1.1. Emergency Release of a Blocked Disc - Page 28

28 ` With the device switched on, press the eject button on the optical drive to open the drawer. ` Insert the disc into the drawer with the label up and carefully press it down. The disc now lies flat in the drawer and audibly clicks onto the disc mount. ` Check that the disc can turn freely and then carefully slide the drawer back into the optical drive until it clicks into place. PLEASE NOTE! Do not try to remove the disc from the drive while the notebook is accessing the optical driven. 12.1.1. Emergency Release of a Blocked Disc In the event of the drawer no longer opening automaticall..

12.4. Issues Relevant to the Burner - Page 29

29 PLEASE NOTE! The region setting can be changed up to five times via the viewing software before the last setting becomes permanent. If you then wish to change the region setting again, this must be carried out by the manufacturer. Any shipping and configuration costs must be borne by the user. 12.4. Issues Relevant to the Burner This section only concerns devices supplied with a CD-RW, a combination CD/DVD read drive or a DVD-RW drive. First some information about blank discs . Normal CDs are pressed by a glass master and then sealed. With blank discs, digital information is burned onto ..

14.1. Network Connection - Page 30

30 14. Network Operation 14.1. Network Connection Connect one end of a cable with a RJ45 connection (western jack) to your Notebook’s network interface and the other to a different computer or hub/switch. You can find more details about the network in the Windows® help. 14.2. Wi-Fi (Wireless Network) This function enables you to establish a network connection to a corresponding remote station. Please read about the necessary requirements. The Wi-Fi function is enabled and disabled via the Windows ® menu and is activated by default. PLEASE NOTE! Do not operate the Wi-Fi function in locat..

15. Multi Card Reader - Page 31

31 • Using a Bluetooth keyboard and mouse. • Connecting to a PAN (Personal Area Network). The Bluetooth wireless technology data transfer speed can vary depending on the device or environmental factors. Data can be transferred through walls, jacket pockets and briefcases using a Bluetooth device. The transfer between Bluetooth devices occurs at the high frequency of 2.4 Gigahertz (GHz). PLEASE NOTE! Do not operate the Bluetooth function in locations (e.g.: hospitals, aeroplanes, etc.) where there is sensitive equipment. Do not switch the device unless you are sure it will cause no inter..

17.1. Password Setting (Power-on) - Page 32

32 16. USB Port The universal serial bus is a standard for connecting input devices, scanners and other peripherals. The USB 3.0 ports are fully backwards compatible. PLEASE NOTE! Due to the arrangement of the contacts, the plug will only fit into the socket in one position (exception USB type C). Ensure that the plug and the port fit together precisely in order to avoid any damage to the contacts. Where possible, always connect your USB devices to the same port that they were originally installed on. Otherwise they will be assigned a new ID and the drivers will need to be reinstalled. 17. ..

18. Resetting the notebook to its Factory - Page 33

33 17.3. Fingerprint Sensor (optional) 17.3.1. Setting up the fingerprint sensor ` Open the Start menu and click/tap on Settings -> Accounts -> Sign-in options . ` Click/tap on the Set up button under the heading Fingerprint in the section Windows Hello . PLEASE NOTE! If you have not yet created a PIN for the sign-in process, this needs to be created first. ` In the welcome screen for Windows Hello, click/tap on the Get started button. ` Enter your PIN in response to the next query. ` Now scan the desired fingerprint. PLEASE NOTE! The fingerprint needs to be read multiple times, follo..

18.1.1. Start system restore - Page 34

34 18.1.1. Start system restore ` Restart the device and press the F11 button during the boot process to start PowerRecover . or ` Click on the PowerRecover app in the Start menu to start the program. You will be offered the following options: • Create driver and tool rescue media The drivers and tools will be saved to a storage medium. − Create driver and tool rescue media Create a support disc − Create driver and tool rescue USB disk Create a support USB storage medium • Update your PC, without damaging your data Updates the device with the help of the Windows recovery options. ..

18.2. System restore with Windows Recovery Options - Page 35

35 18.2. System restore with Windows Recovery Options If you experience problems with your device, you can refresh or reset it. Windows is reinstalled when you refresh your device. Your personal files and settings are retained. Windows is also reinstalled when you reset your device. However, your files, settings and apps – except for the apps pre-installed on the device – are deleted. PLEASE NOTE! If your notebook does not start properly three times in a row, the Windows recovery menu automatically appears. 18.2.1. How to refresh your device ` Open the start menu. ` Tap or click on All ..

19.1. Executing the UEFI Configuration - Page 36

36 19. UEFI Configuration The UEFI configuration (basic hardware configuration of your system) provides you with a number of options for the configuration and operation of your notebook. For example, you can modify the operating mode for interfaces, security features or power supply management. The notebook has already been configured by the manufacturer to ensure optimum operation. PLEASE NOTE! Please only change settings where strictly necessary and if you are familiar with the configuration options. 19.1. Executing the UEFI Configuration You can only run the configuration program upon ..

− - Page 37

37 The screen is black. • This fault can have various causes: − The operating light (on/off switch) does not light up and the Notebook is in hibernation. Solution : Press the on/off switch. − The sleep light is flashing. The Notebook is in sleep mode. Solution : Press the on/off switch. − The background lighting has been disabled using the Fn+F7 keyboard shortcut. Solution : Reactivate the background lighting by pressing Fn+F7 . The Notebook turns itself off during operation. ` The battery may be fully discharged. Plug the Notebook in using the AC adapter and charge the battery. The..

21. Customer Service - Page 38

38 In the lower part of the window  you can now see the additional hard drive. ` Click with the right mouse button in the area highlighted above  . ` Select the first option shown and confirm your selection by clicking the left mouse button. ` Now keep clicking on Next until Finish appears and click on it to confirm. The hard drive will be visible in Windows Explorer and available for use after a few seconds. 21. Customer Service 21.1. What To Do in Case of Hardware Problems Malfunctions can sometimes have quite trivial causes, but they may also be the result of defective components. ..

21.5. Transport - Page 39

39 Please use the service address for the country where the device was purchased. 21.5. Transport Please note the following information if you wish to transport the Notebook: ` Switch the notebook off. Remove any inserted DVDs/CDs. ` After transporting the notebook, wait until the appliance has reached room temperature before switching it on. Large changes in temperature or fluctuations in humidity can cause moisture build-up within the notebook due to condensation. This can cause an electrical short circuit. ` Always use a notebook carrying case to protect the notebook from dirt, moisture,..

22.1.1. Information on Laser Radiation - Page 40

40 22. Upgrading/Modifying and Repair Upgrades and modifications to your notebook should only be carried out by qualified specialists. If you do not have the necessary qualifications, have the work carried out by a qualified service technician. Please contact your customer service department if you have technical problems with your notebook. If a repair must be carried out, please contact only our authorised service partners. 22.1. Notes for Service Technicians ` Only service technicians may open up the notebook housing or upgrade or modify your notebook. ` Use only original replacement par..

23. Recycling and Disposal - Page 41

41 23. Recycling and Disposal Should you have any questions concerning the disposal please contact your dealer or customer service. Packaging Your device has been packaged to protect it against transportation damage. Packaging is raw material and can be re-used or added to the recycling system. Device The device is fitted with an integrated battery. At the end of its operating life, do not dispose of the device with your ordinary household trash. Consult your local authority to find out about collection centres for environmentally sound disposal of electrical and electronic scrap. 24. Europ..

Pixel defect types: - Page 42

42 Pixel defect types: • Type 1: permanently illuminated pixel (bright, white dot) even when not activated. A white pixel occurs due to the illumination of all three sub-pixels. • Type 2: non-illuminated pixel (dark, black dot) even when activated. • Type 3: abnormal or faulty red, green or blue sub-pixel (e.g. permanently illuminated at half brightness, one colour not illuminated, flashing or flickering but not type 1 or 2) Supplement: Type 3 cluster (= failure of two or more sub-pixels within a 5 x 5 pixel block). A cluster is a field of 5 x 5 pixels (15 x 5 sub-pixels). EN ISO 9241..

25. Legal notice - Page 43

43 25. Legal notice Copyright © 2017 All rights reserved. This operating manual is protected by copyright. Mechanical, electronic and any other form of reproduction is prohibited without the written permission of the manufacturer Copyright is owned by the company: Medion AG Am Zehnthof 77 45307 Essen Germany The operating manual can be reordered via the service hotline and is available for download via the service portal at You can also scan the QR code above and download the operating manual onto your mobile device via the service portal.


26. Index - Page 44

44 26. Index B Battery Mode ............................................... 23 Battery Performance ............................ 23 Charging the Battery ........................... 23 Discharging the Battery ...................... 23 Bluetooth ....................................................... 30 C Card Reader .................................................. 31 Inserting a Memory Card ................... 31 Removing a Memory Card ................. 31 Connecting Cabling ...................................................... 12 Power Supply .......................................... 11 ..

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