Sony Pcg-gr390 Quick Start Guide Manual English

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PCG-GR300 Series - Page 1

VAIO ® Notebook Quick Start PCG-GR300 Series

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3 - Page 3

3 Welcome ................................................................. 5 Unpacking Your Notebook ........................................................ 7 Registering Your Notebook ....................................................... 9 Setting Up Your Dial-Up Connection ..................................... 10 Setting Up Your VAIO® Notebook ..................... 15 Locating Controls and Ports .................................................... 16 Connecting a Power Source ..................................................... 21 Starting Your Notebook ...............................

VAIO® Notebook Quick Start - Page 4

VAIO® Notebook Quick Start 4

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Features - Page 5

5 Welcome Congratulations on your purchase of the Sony VAIO® notebook. Sony has combined leading-edge technology in audio, video, computing, and communications to provide you with state-of-the-art personal computing. Features ❑ Exceptional performance — Your notebook includes a Mobile Intel® Pentium® III processor that supports Enhanced Intel® SpeedStep™ technology * and a V.90 compatible modem. † To combine performance and portability, Sony has implemented speed-controlling technology designed to maximize battery life during mobile computer use. Windows® reported actual CPU sp..

Your computer - Page 6

VAIO ® Notebook Quick Start 6 ❑ Microsoft ® Windows ® operating system — Your system includes Microsoft ® Windows ® XP Professional, Microsoft ® Windows ® XP Home Edition, or Microsoft ® Windows ® 2000 Professional. ❑ Communications — Access popular online services, send e-mail, browse the Internet, and use fax features. ❑ Optical drive (CD-RW/DVD Combo or DVD-ROM) — Your system includes either a CD-RW/DVD Combo Drive or a DVD-ROM drive. The CD-RW/DVD Combo Drive utilizes a new optical storage technology that combines the features of both a CD-RW drive and DVD-ROM drive..

Unpacking Your Notebook - Page 7

Unpacking Your Notebook 7 Unpacking Your Notebook Remove the following hardware items from the box: Documents ❑ VAIO® Notebook User Guide — A searchable online help file that contains detailed information on how to use your new notebook. (Windows XP) Press Start on the Windows ® taskbar, select VAIO Help and Support, and click VAIO User Guide to open this file. (Windows 2000) Press Start, select VAIO Help Center, and VAIO Documentation. ❑ VAIO® Notebook Quick Start — Contains information on unpacking and setting up your notebook, supplementary updates, and software information. ..

VAIO® Notebook Notes on Use — - Page 8

VAIO ® Notebook Quick Start 8 ❑ VAIO® Notebook Notes on Use — Explains notes on use and offers safety tips. ❑ VAIO® Notebook Specifications Flyer — Details the hardware specifications for your notebook. Software CDs ❑ Microsoft ® Word — Enables you to reinstall Microsoft Word to the VAIO ® notebook you purchased. Recovery CDs ❑ Application Recovery CD(s) — Enables you to reinstall individual applications if they become corrupted or are erased. ❑ Driver Recovery CD(s) — Enables you to reinstall individual device drivers if they become corrupted or are erased. ❑ Sys..

Registering Your Notebook - Page 9

Registering Your Notebook 9 Registering Your Notebook Take advantage of Sony ’ s commitment to quality customer support and receive these benefits by registering your notebook: ❑ Sony Customer Support — Talk to a Support Representative to troubleshoot problems you may be having with your notebook. ❑ Limited Warranty — Protect your investment. See the Warranty Card for more details. ✍ You are prompted to register your computer the first time you turn on the unit. Follow the on-screen instructions to complete the registration process. If you are not able to register your computer ..

(Windows® XP Home Edition/Windows® XP Professional) - Page 10

VAIO® Notebook Quick Start 10 Setting Up Your Dial-Up Connection This section describes the basic steps for setting up your dial-up connection for the first time. The Connection Wizard guides you through the process of connecting to the Internet and then choosing an Internet Service Provider (ISP) or setting up an existing account. Setting up your dial-up connection (Windows® XP Home Edition/Windows® XP Professional) 1 Click Start from the Windows taskbar and select All Programs. 2 Point to Accessories, Communications, and then click New Connection Wizard. The Location Information window..

Setting Up Your Dial-Up Connection - Page 11

Setting Up Your Dial-Up Connection 11 Phone and Modem Options window 4 Select the location from where you are dialing and then click OK. The New Connection Wizard appears.

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New Connection Wizard - Page 12

VAIO ® Notebook Quick Start 12 New Connection Wizard 5 Follow the on-screen instructions to finish setting up your dial-up connection.

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Setting Up Your Dial-Up Connection - Page 13

Setting Up Your Dial-Up Connection 13 (Windows ® 2000 Professional) 1 Double-click the Connect to the Internet icon on the Windows desktop. The Internet Connection Wizard appears. Internet Connection Wizard 2 Follow the on-screen instructions to finish setting up your dial-up connection and to choose your ISP.

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VAIO - Page 14

VAIO ® Notebook Quick Start 14

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Setting Up Your VAIO - Page 15

15 Setting Up Your VAIO ® Notebook This section describes all the controls and ports on your notebook, how to connect your notebook to a power source, and how to start and shut down your notebook. ❑ Locating Controls and Ports ❑ Connecting a Power Source ❑ Starting Your Notebook ❑ Shutting Down Your Notebook

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Locating Controls and Ports - Page 16

VAIO ® Notebook Quick Start 16 Locating Controls and Ports Front 1 Memory Stick ® indicator 8 LCD (Liquid Crystal Display) screen 2 Num Lock indicator 9 Keyboard 3 Caps Lock indicator 10 Speakers 4 Scroll Lock indicator 11 Left and right buttons 5 Power indicator 12 Touchpad 6 Battery 1 and 2 indicators 13 Battery bay 7 Hard disk drive indicator 14 Power button 2 3 4

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Locating Controls and Ports - Page 17

Locating Controls and Ports 17 Left 1 Back button for center Jog Dial ™ control 4 Memory Stick ® slot 2 Center Jog Dial ™ control 5 PC Card slots 3 CD-RW/DVD Combo Drive or DVD-ROM drive in multipurpose bay * * This multipurpose bay can house either an optical disc drive or an optional second battery. 6 i.LINK ® (IEEE 1394) S400 port S400

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Air vent - Page 18

VAIO ® Notebook Quick Start 18 Right 1 Air vent 2 Drive bay with hard disk drive 3 Battery bay

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Locating Controls and Ports - Page 19

Locating Controls and Ports 19 Back 1 Air vent 6 Ethernet port 2 DC In port 7 USB ports 3 Printer port 8 Modem jack 4 VGA port 9 Microphone jack * * There is a protruding dot above the Microphone jack to further distinguish it from other jacks and ports. Do not connect a microphone to the Headphone jack. 5 AV Out jack 10 Headphone jack Only connect 10BASE-T and 100BASE-TX cables to the Ethernet port. Do not connect any other type of network cable or any telephone line. Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction, e..

Tilt stands - Page 20

VAIO ® Notebook Quick Start 20 Bottom 1 Tilt stands 2 Multipurpose bay RELEASE lever 3 Port replicator connector

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Connecting a Power Source - Page 21

Connecting a Power Source 21 Connecting a Power Source You can use either AC power or a rechargeable battery pack as a power source. Using the AC adapter 1 Plug the cable attached to the AC adapter into the DC In port on the notebook. 2 Plug one end of the power cord into the AC adapter. 3 Plug the other end of the power cord into an AC outlet. Notes on the AC adapter ❑ Your notebook operates on 100V-240V AC 50/60 Hz. ❑ Do not share the AC outlet with other power-consuming equipment, such as a copy machine or shredder. ❑ You can purchase a power strip with a surge protector. This devi..

VAIO - Page 22

VAIO ® Notebook Quick Start 22 ❑ The LED indicator on the AC adapter may be turned on until the AC adapter is unplugged from your notebook. ❑ When the AC adapter is not used, unplug it from the AC outlet. ❑ Use only the AC adapter supplied. Do not use any other AC adapter.

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Preventing Electrical Interference - Page 23

Connecting a Power Source 23 Preventing Electrical Interference Connecting the AC adapter cord with a ferrite core to the computer may prevent electrical interference. Complete the following steps to attach the ferrite core to the AC adapter cord before starting your computer. 1 Open the ferrite core (supplied). 2 Place the AC adapter cord into the ferrite core close to the connector. 3 Wrap the AC adapter cord once around the ferrite core. The cord should run directly through the center opening of the ferrite core. 4 Close the ferrite core tightly around the AC adapter cord until the ferri..

The battery bay cover swings out but does not detach. - Page 24

VAIO ® Notebook Quick Start 24 Using battery power You can use one or two battery packs as a source of power. The second battery pack inserts into the multipurpose bay on the left side of the notebook. (See “ Using a Second Battery Pack ” in the online User Guide for more information.) Additional battery packs are available as a separate option. The battery pack that comes with your notebook is not fully charged at the time of purchase. Follow the steps below to insert and charge the battery pack. To insert the battery pack 1 Push the battery bay cover down to open it. 2 Insert the bat..

To charge the battery pack - Page 25

Connecting a Power Source 25 3 Lift the battery bay cover up until it clicks. To charge the battery pack 1 Connect the AC adapter to the notebook. 2 Insert the battery pack. The notebook automatically charges the battery. The battery indicator flashes in a double-blink pattern as the battery charges. 3 When the battery is 85 percent full, the battery indicator turns off. This process takes several hours when your notebook is using AC power. ✍ If the port replicator is attached to your notebook, do not attempt to insert or remove the battery pack. Lifting and turning the notebook with a po..

Battery indicators - Page 26

VAIO ® Notebook Quick Start 26 There are two battery indicators on the notebook Battery indicators Battery Indicator Description 1 Indicates the status of the battery pack in the battery bay on the right side of the notebook. 2 Indicates the status of the battery pack in the multipurpose bay on the left side of the notebook. Battery Indicator Light Status Description On The notebook is using battery power. Single blink The battery is running out of power. Double blink The battery is charging. Off The notebook is using AC power. Battery indicators

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To remove the battery pack - Page 27

Connecting a Power Source 27 To remove the battery pack 1 Push the battery bay cover down to open it. 2 Pull out the battery pack. 3 Push in and lift up the battery bay cover until it clicks. Notes on the battery ❑ To determine the remaining battery charge, see “ Displaying Battery Information ” in the online User Guide for more information. ❑ When the battery power is running low, both the battery and power indicators blink. ❑ When the notebook is directly connected to AC power and has a battery pack in the battery bay, it uses power from the AC outlet. ❑ See “ Using a Second..

VAIO - Page 28

VAIO ® Notebook Quick Start 28 ❑ If the battery level falls below 10 percent, you should either attach the AC adapter to recharge the battery, or shut down your notebook and insert a fully charged battery. ❑ You can extend battery life by changing the power management modes in the PowerPanel ™ utility. See “ Using Power Saving Modes ” in the online User Guide for more information. ❑ The battery pack supplied with your notebook is a lithium-ion battery and can be recharged at any time. Charging a partially discharged battery does not affect battery life. ❑ For some software ap..

Starting Your Notebook - Page 29

Starting Your Notebook 29 Starting Your Notebook 1 Slide the LCD lock lever in the direction of the arrow, and lift the cover. 2 Press the power button on top of the notebook until the green power indicator turns on. 3 If necessary, adjust the brightness controls for the LCD display as follows: ❑ To increase brightness, press Fn+F5 then the up or right arrow key. ❑ To decrease brightness, press Fn+F5 then the down or left arrow key. Opening the notebook Power button ✍ If you hold the power button down for more than four seconds, the notebook turns off. LCD lock lever Power indicator P..

Shutting Down Your Notebook - Page 30

VAIO ® Notebook Quick Start 30 Shutting Down Your Notebook (For Windows ® 2000) 1 Click the Start button on the Windows ® taskbar. 2 Click Shut Down at the bottom of the Start menu to display the Shut Down Windows dialog box. 3 Select Shut Down. 4 Click OK. 5 Wait for your notebook to turn off automatically. The notebook is off when the power indicator turns off. 6 Turn off any peripherals connected to your notebook. (For Windows XP) 1 Click Start on the Windows taskbar. 2 Click Turn Off Computer at the bottom of the Start menu to display the “ Turn off computer ” dialog box. 3 Selec..

If you are unable to shut down your notebook. - Page 31

Shutting Down Your Notebook 31 5 Turn off any peripherals connected to your notebook. If you are unable to shut down your notebook. 1 Close or end all operations as follows: ❑ Close all applications. ❑ Remove the PC Cards. ❑ Disconnect USB devices. 2 (Windows XP) Press the Crtl+Alt+Delete keys simultaneously. The Windows Task Manager screen appears. Click Shut Down, and select Turn Off. (Windows ® 2000) Press the Ctrl+Alt+Delete keys simultaneously. The Windows Security screen opens. Click Shut Down, and use the drop-down arrow to select Restart. ✍ During a period of inactivity, yo..

VAIO - Page 32

VAIO ® Notebook Quick Start 32

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Adding Memory - Page 33

33 Adding Memory In the future you may want to install memory modules to expand the functionality of your notebook. The amount of memory on your notebook will vary depending on the model you purchased. See the Specifications flyer that was supplied with your notebook for the amount of memory pre- installed. Expansion memory modules are available as options. For memory upgrades, use only unbuffered PC133 (CL2) SDRAM SO-DIMMs (gold lead contacts). This section describes how to replace memory modules in your computer: ❑ Precautions and Procedures ❑ Typical Expansion Memory Configuration ..

Precautions and Procedures - Page 34

VAIO ® Notebook Quick Start 34 Precautions and Procedures The procedures described below assume that you are familiar with the general terminology associated with personal notebooks and with common safety practices required for using and modifying electronic equipment. Personal injury or equipment damage may result from failure to take these precautions. ❑ Disconnect your system from its power source and from any telecommunications links, networks, or modems before you open the system or follow any of the procedures described below. Personal injury or equipment damage may result from fai..

Typical Expansion Memory Configuration - Page 35

Typical Expansion Memory Configuration 35 Typical Expansion Memory Configuration Models with 256 MB memory * * The 384 MB and 512 MB memory configurations may require the removal and replacement of original factory-installed memory modules. Total System Memory (MB) Slot 1 (MB) Slot 2 (MB) 256 256 384 256 128 512 256 256

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Removing the memory module cover - Page 36

VAIO ® Notebook Quick Start 36 Removing a Memory Module 1 Shut down your notebook and disconnect all peripheral devices, such as your printer. 2 Unplug your notebook and remove the battery pack(s). 3 After your notebook has cooled, loosen and remove the screw that secures the cover of the memory bay on the bottom of your notebook. Use an appropriate screwdriver. 4 Touch a metal object (such as the connector panel on the back of your notebook) to discharge any static electricity. Removing the memory module cover Screwdriver Screw

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Remove the memory module. - Page 37

Removing a Memory Module 37 5 Remove the memory module. 6 Tighten the screw on the memory bay cover. Removing memory module ✍ Your notebook comes with a memory module installed in the memory slot. To upgrade your memory, removal of these modules may be necessary before installing your upgrade memory module. 2 Pull the memory module in the direction of the arrow. 1 Pull the tabs in the direction of the arrow The memory module is released. 2 1 1

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Installing a Memory Module - Page 38

VAIO ® Notebook Quick Start 38 Installing a Memory Module 1 Follow steps 1 to 4 of “ Removing a Memory Module ” on page 36 for removing the preinstalled memory. 2 Remove the new memory module from its packaging. 3 Install the memory module by sliding it into the memory module slot. Press the module into place until it clicks. 4 Tighten the screw on the cover of the memory bay. Installing memory module 1 Slide the memory 2 Press the module into place until it clicks. module into the slot.

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Viewing the Amount of Memory - Page 39

Viewing the Amount of Memory 39 Viewing the Amount of Memory 1 Restart the notebook. 2 (Windows XP) Click the Start button on the Windows ® taskbar, select Help and Support, and then click “ Sony Notebook Setup. ” The Sony Notebook Setup screen appears. (Windows 2000) Click Start on the Windows taskbar, select VAIO, and then click “ Sony Notebook Setup. ” The Sony Notebook Setup screen appears. 3 Click the “ About This Computer ” tab to view the amount of system memory. If the additional memory is not shown, repeat the steps described in the section “ Installing a Memory Modu..

VAIO - Page 40

VAIO ® Notebook Quick Start 40

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About the Software on Your - Page 41

41 About the Software on Your Notebook Your VAIO ® notebook is ready to help you work, play, learn, and communicate as soon as you turn it on. This section provides the following information: ❑ Software Overview ❑ Application, Driver, and System Recovery CDs ❑ Using Your Recovery CDs

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Software Overview - Page 42

VAIO ® Notebook Quick Start 42 Software Overview Your computer may not be supplied with all of the software listed below, depending on the configuration you puchased. Preinstalled software may not be identical to retail versions, or include supporting documentation. Adobe ® Acrobat ® Reader ® Adobe Systems Inc. Acrobat Reader software allows you to view, navigate, and print electronic documents in Adobe Portable Document Format (PDF), an open file format that is intended to preserve the fidelity of documents created on all major computer platforms. Adobe ® Photoshop ® Elements (on sel..

Software Overview - Page 43

Software Overview 43 DVgate ™ (on selected models) Sony Electronics Inc. Connect a digital video camera recorder to the i.LINK ® * port and capture your own video clips and still images. You can edit clips from your video, add new clips, and combine clips into new movie segments. You can also save your images in a variety of popular file formats. Microsoft ® Office XP Professional (On selected models) Microsoft Corp. Microsoft Office XP software redefines the relationship between people and software by providing a smarter, simpler way of working. New Office XP software features include ..

VAIO - Page 44

VAIO ® Notebook Quick Start 44 MovieShaker ™ (on selected models) Sony Electronics Inc. Sony ’ s original MovieShaker software creates personal movies that have transitions, background music and text. Just import your video clips and “ shake ” with a click of the mouse. Your personal movies are easy to create and fun to share with family and friends. PictureGear ™ Sony Electronics Inc. This image management software displays images from your hard drive, a Sony digital still camera, or a Sony Mavica ® camera. The images appear in a convenient light-table format, so that you can e..

Real Networks Inc. - Page 45

Software Overview 45 RealJukebox ® (Windows XP only) Real Networks Inc. RealJukebox software is a popular digital music system that gives you the ability to easily acquire, play and manage digital music files. You can locate and download your favorite music from the Internet and organize your own personal music collection. RealPlayer ® (Windows XP only) Real Networks Inc. RealPlayer software is a high-quality streaming media player that supports many digital media formats. The user-friendly interface has enhanced navigation capabilities, allowing you to access and enjoy audio and video pr..

VAIO - Page 46

VAIO ® Notebook Quick Start 46 Sony Style Connect SM (Windows XP only) E-Solutions Sony Style Connect provides excellent dial-up, as well as DSL, Internet connection services. To find out which plan is best for you, visit http://www.sonystyleconnect.com and find out what is available in your area. VAIO Action Setup (Windows XP only) Sony Electronics Inc. VAIO Action Setup manages the settings for your notebook ’ s Shortcut keys and i.LINK interface. VAIO Support Agent Sony Electronics Inc. VAIO Support Agent provides immediate, interactive, online support with information about your prei..

Application, Driver, and System Recovery CDs - Page 47

Application, Driver, and System Recovery CDs 47 Application, Driver, and System Recovery CDs Your notebook comes with the following application and system recovery CDs. To use your recovery CDs, see “ Using Your Recovery CDs ” on page 48 for more information. Application Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual applications if they become corrupted or are erased. Driver Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual device drivers if they become corrupted or are erased. System Recovery CD(s) Sony Electronics Inc. ..

To use the Application Recovery CD(s) - Page 48

VAIO ® Notebook Quick Start 48 Using Your Recovery CDs The following sections describe how to use the Application Recovery, Driver Recovery, and System Recovery utilities. To use the Application Recovery CD(s) The Application Recovery CD(s) allows you to reinstall individual applications if they become corrupted or are accidentally erased. Reinstalling an individual software title may correct a problem you are experiencing with your notebook or software application; you may not need to reinstall the entire contents of your hard drive. If you need to reinstall all the software titles that s..

To repair software applications using VAIO Support Agent - Page 49

Using Your Recovery CDs 49 To use the Driver Recovery CD(s) The Driver Recovery CD utility enables you to reinstall individual drivers if they become corrupted or are accidentally erased. You can reinstall an individual driver to correct a problem that you are experiencing with your notebook, hardware, or software application. VAIO Support Agent uses a vault feature on the Driver Recovery CD(s) to repair software applications. 1 Turn on your notebook. If your notebook is already on, close all applications. 2 When the Windows desktop appears, insert the Driver Recovery CD in the optical driv..

System Recovery options - Page 50

VAIO ® Notebook Quick Start 50 CD(s) to reinstall individual applications or use the Driver Recovery CD(s) to reinstall device drivers. See “ To use the Application Recovery CD(s) ” on page 48 or see “ To use the Driver Recovery CD(s) ” on page 49 for more information. The System Recovery CD contains a backup copy of all the software originally installed on your hard disk drive. It can be used only to recover the hard disk of the notebook you purchased. System Recovery options ❑ System Drive Recovery — All data on Drive C is deleted. The factory default settings and software ap..

If your notebook does not start from the Recovery CD - Page 51

Using Your Recovery CDs 51 If your notebook does not start from the Recovery CD 1 Press the power button and hold it for more than four seconds to turn off the notebook. 2 Turn on the notebook. When the Sony logo is displayed, press the F2 key. The BIOS setup menu screen appears. 3 Press the arrow keys to select the Exit menu. 4 Press the arrow keys to select “ Get Default Values ” and then press the Enter key. The message “ Load default configuration now? ” appears. 5 Check that “ Yes ” is selected, then press the Enter key. 6 Press the arrow keys to select “ Exit ” (Save C..

VAIO - Page 52

VAIO ® Notebook Quick Start 52

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Troubleshooting Your Notebook - Page 53

53 Troubleshooting This section describes how to solve common problems you may encounter when using your notebook. Many problems have simple solutions, so try these suggestions before you visit the Sony Computing Support Web site at http://www.sony.com/pcsupport. ❑ Troubleshooting Your Notebook ❑ Troubleshooting the LCD Screen ❑ Troubleshooting the Mouse and Touchpad Troubleshooting Your Notebook My notebook does not start. ❑ Check that the notebook is plugged into a power source and that it is turned on. Check that the power indicator on the front panel of the notebook indicates th..

VAIO - Page 54

VAIO ® Notebook Quick Start 54 My notebook starts, but a BIOS error is displayed. When the internal backup battery is low on power, it may not start your system properly. The message “ Press <F1> to resume, <F2> to setup ” appears at the bottom of the screen. Follow these steps: 1 Press the F2 key. The BIOS Setup menu appears. 2 Set the date (month/day/year). Press Enter. 3 Press to select System Time, then set the time (hour: minute: second). Press Enter. 4 Press to select Exit, then press to select Get Default Values. The message “ Load default configuration now? ” ap..

My notebook stops responding or does not shut down. - Page 55

Troubleshooting 55 7 Press the arrow keys to select “ Get Default Values ” and then press Enter. The message “ Load default configuration now? ” appears. 8 Select Yes, then press Enter. 9 Use the directional arrow keys to select Save and Exit, and then press Enter. The message “ Save configuration changes and exit now? ” appears. 10 Select Yes, then press Enter. The notebook restarts. If your notebook continues to display the message “ Operating system not found, ” and Windows does not start, use your supplied System Recovery CD to restore the operating system and software t..

Troubleshooting the LCD Screen - Page 56

VAIO ® Notebook Quick Start 56 ❑ Unplug the notebook from the AC adapter and remove the battery pack from your notebook. Troubleshooting the LCD Screen My LCD screen is blank. ❑ Check that the notebook is plugged into a power source and that it is turned on. ❑ Check that the power indicator on the notebook is on. ❑ Check that the battery pack is inserted properly and that it is charged. ❑ The notebook may be in LCD (Video) Standby mode. Press any key to activate the screen. ❑ The display mode may be set to external display mode. Press and hold the Fn key while pressing the F7 k..

My touchpad does not work properly. - Page 57

Troubleshooting 57 My touchpad does not work properly. ❑ You may have disabled the touchpad without connecting a mouse to the notebook. To enable the touchpad: 1 Press the Windows key and use the arrow keys to select Programs, and then Sony Notebook Setup. 2 Select the Touchpad tab using the arrow keys. 3 Select Enable Touchpad, and then press the Enter key. ❑ You must restart the notebook to make the touchpad work again. ❑ If your touchpad is interpreting a single tap as a double-click, you must adjust the button assignments. Follow these steps: 1 Press the Windows key and use the ar..

VAIO - Page 58

VAIO ® Notebook Quick Start 58 ❑ If you cannot restart your notebook as described in the step above, press and hold the power button for more than four seconds to turn off the notebook. ❑ If the pointer does not move while playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the notebook. ❑ If you are still experiencing problems, check that another mouse was not installed. ❑ You may need to use your supplied Driver Recovery CD to reinstall the touchpad or mouse drivers. See “ To use the Driver Recovery CD(s) ” on page 49 for more informatio..

Support Options - Page 59

59 Getting Help Sony provides you with several support resources to answer questions about your VAIO ® notebook or the preinstalled software. Refer to these resources in the order they are listed. ❑ Support Options ❑ Software Support Information Support Options If you have questions about your notebook or the preinstalled software, refer to the following sources for answers in the sequence listed below. 1 VAIO ® Notebook User Guide The online VAIO ® Notebook User Guide and this printed VAIO ® Notebook Quick Start provide you with information on how to maximize your notebook capabili..

VAIO - Page 60

VAIO ® Notebook Quick Start 60 4 VAIO ® Support Agent (Windows ® 2000)You can find VAIO Support Agent from the Windows desktop. (Windows XP) You can find VAIO Support Agent by clicking the Start button and then Help and Support.Using advanced diagnostic technology, Sony ’ s VAIO Support Agent runs scheduled protections of your applications, network settings, and other important software settings. When your software is protected, you can useVAIO Support Agent to repair software problems by restoring your software to any of the previously protected states. 5 Sony Computing Support This s..

Software Support Information - Page 61

Software Support Information 61 Software Support Information Adobe ® Acrobat ® Reader ® , Photoshop ® Elements (Adobe Systems Inc.) America Online ® (America Online, Inc.) PC-Cillin ® 2000 (Trend Micro, Inc.) QuickTime ® (Apple Computer Inc.) RealJukebox ® , RealPlayer ® (RealNetworks Inc.) Web site http://www.adobe.com/ phone 206-675-6126 (fee-based support) fax 206-628-5737 e-mail techdocs@adobe.com hours M-F, 6 AM - 5 PM (PST) Web site http://www.aol.com/ phone 800-827-6364 hours 7 days a week, 24 hours a day Web site http://www.antivirus.com/pc-cillin/ phone 949-387-7800 e-mail..

Sony Service Center - Page 62

VAIO ® Notebook Quick Start 62 Sony Applications (Sony Electronics Inc.) Windows ® Operating System, Internet Explorer, Office, Outlook ® Express, Word, (Microsoft Corporation) WinDVD ® (InterVideo Inc.) Sony Service Center For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972) or find Sony Customer Service on the Web at http://www.sony.com/pcsupport. Web site http://www.sony.com/pcsupport/ phone 888-4-SONY-PC (888-476-6972) * * Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase. hours 7 days a week, 24 hours a day Web ..

Index - Page 63

63 Index A AC adapter 7, 21 connection 21 notes 21 using 21 AC power 21 adding memory 33 Application Recovery CD 48 B battery pack notes 27 battery packs 7, 24 charging 25 indicator light status 26 indicator lights 26 inserting 24 inserting into battery bay 24 rechargeable 21 removing 27 using 24 brightness adjusting 29 buttons Start (Windows) 30 C cable phone 19 cables power cord 21 CD-ROM 6, 17 CD-RW 6, 17 charge status indicator light 26 charging battery packs 25 choosing power source 21 computer features 5 locating controls and ports 16 opening 29 registering 9 shutting down 30 starting..

VAIO - Page 64

VAIO ® Notebook Quick Start 64 H hardware online support 59 help 59 I i.LINK 17 indicator lights battery 26 charge status 26 inserting battery pack 24 installing memory module 38 Internet connection 10 J Jog Dial 17 L LCD lock lever 29 troubleshooting 56 lever LCD 29 locating controls and ports 16 M memory adding 33 amount 39 memory module expansion 35 installing 38 precautions and procedures 34 removing 36 mouse troubleshooting 56 N Notebook features 5 locating controls and ports 16 registering 9 shutting down 30 starting 29 unpacking 7 Notebook Computer 59 O optical drive 6 location 17 P..

Index - Page 65

Index 65 Software list 41 Sony Computing Support 60 Sony Fax-on-Demand service 60 Sony Service Center 62 starting Notebook 29 startup problems 31 support software 61 support, technical 59 System Recovery CD 49 T technical support 59 touchpad troubleshooting 56 troubleshooting 53 LCD 56 mouse and touchpad 56 notebook 53 shutting down 30, 31 startup 31 turning on Notebook 29 U unpacking the computer 7 V ventilation slot 19 viewing the amount of memory 39 W Windows Start button 30 taskbar 30, 55

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- Page 68

© 2002 Sony Electronics Inc. Reproduction in whole or in part without written permission is prohibited. All rights reserved. Sony, VAIO, the VAIO logo, VAIO Smart, DVgate, Handycam, Media Bar, MovieShaker, PictureGear, and i.LINK are trademarks of Sony. All other trademarks are trademarks or registered trademarks of their respective owners. Printed in USA 4-661-998-11

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