Dell Inspiron E1405 User Manual English

Inspiron E1405 Language

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w w w. d e l l . c o m | s u p p o r t . d e l l . c o m - Page 1

w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Dell™ Inspiron™ 640M/ E1405 Owner’s Manual Model PP19L

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Notes, Notices, and Cautions - Page 2

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the "Glossary" on page 171. If you purchased a Dell™ n Series computer, any references in this document to Microsoft ® Windows ® operating systems are not applicable. _____________..

Contents - Page 3

Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1 A Tour of Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . 15 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

Switching the Video Image - Page 4

4 Contents 3 Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Adjusting Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Switching the Video Image . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Setting Display Resolution and Refresh Rate . . . . . . . . . . . . . . . . . . 31 4 Using the Keyboard and Touch Pad . . . . . . . . . . . . . . . . . 33 Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Key Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 System Func..

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Contents 5 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 6 Using CDs, DVDs, and Other Multimedia . . . . . . . . . . . . . 43 Playing CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Adjusting the Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Microsoft ® Windows ® XP . . . . . . . . . . . . . . . . . . . . . . . . . 45 Using Dell ..

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6 Contents Media Memory Card Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Installing a Media Memory Card . . . . . . . . . . . . . . . . . . . . . . . . 68 Removing a Media Memory Card or Blank . . . . . . . . . . . . . . . . . . . 69 8 Setting Up a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Physically Connecting to a Network or Broadband Modem . . . . . . . . . . 71 Network Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Wireless Local Area Network (WLAN) . . . . . . . . . . . . . . . . . . . . . 72 What You Need to Estab..

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Contents 7 10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Dell Technical Update Service . . . . . . . . . . . . . . . . . . . . . . . . . 81 Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 81 Starting the Dell Diagnostics From Your Hard Drive . . . . . . . . . . . . 81 Starting the Dell Diagnostics From the Drivers and Utilities CD . . . . . . 82 Dell Diagnostics Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 83 Dell Support Utility ...

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8 Contents Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 98 No sound from integrated speakers . . . . . . . . . . . . . . . . . . . . 98 No sound from external speakers . . . . . . . . . . . . . . . . . . . . . 98 No sound from headphones . . . . . . . . . . . . . . . . . . . . . . . . 99 Touch Pad or Mouse P..

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Contents 9 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Installing a Memory Module in Connector DIMM B . . . . . . . . . . . 116 Installing a Memory Module in Connector DIMM A . . . . . . . . . . . 118 Modem (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Mini-Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Hinge Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Removing the Hinge Cover . . . . . . . . . . . . . . . . . . . . . . . . 125 Replacing the Hinge Cover..

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10 Contents 16 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Using the System Setup Program . . . . . . . . . . . . . . . . . . . . . . . 165 Viewing the System Setup Screen . . . . . . . . . . . . . . . . . . . . 165 System Setup Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Commonly Used Options . . . . . . . . . . . . . . . . . . . . . . . . . 166 Cleaning Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Computer, Keyboard, and Display . . . . . . . . . . . . . . . . . . . . 167 Touch Pad . . . . . . . . . . ...

Drivers and Utilities CD (also known as ResourceCD) - Page 11

Finding Information 11 Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • A diagnostic program for my computer • Drivers for my computer • My device documentation • Notebook System Software (NSS) Drivers and Utilities CD (also known as ResourceCD) NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer. Documentation and drivers are already..

These labels are located on - Page 12

12 Finding Information • How to set up my computer Setup Diagram • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft ® Windows ® License These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. What Are You Looking For? Find It Here

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What Are You Looking For? - Page 13

Finding Information 13 • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care — Contact information, service call and order status, warranty, and repair information • Service and support — Service call status and support history, service contract, online discussions with technical support • Reference — Computer documentation, ..

What Are You Looking For? - Page 14

14 Finding Information • Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet Dell QuickSet Help To view Dell QuickSet Help , right-click the icon in the Microsoft ® Windows ® taskbar. For more information on Dell QuickSet, see "Dell™ QuickSet Features" on page 131. • How to reinstall my operating system Operating System CD NOTE: The Operating System CD may be optional and may not ship with your computer. The operating system is already installed on your computer. To reinstall your operating system, use the Operating Syst..

A Tour of Your Computer - Page 15

A Tour of Your Computer 15 A Tour of Your Computer Front View 1 display latch release 2 display 3 power button 4 device status lights 5 touch pad 6 media control buttons 7 speakers 8 touch pad buttons 9 keyboard 10 keyboard and wireless status lights 11 display latches (2) 1 9 2 5 8 3 7 10 4 6 11

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Start - Page 16

16 A Tour of Your Computer DISPLAY LATCH RELEASE — Slide and hold to release the display latches and open the display. DISPLAY — For more information about your display, see "" on page 31. POWER BUTTON — Press the power button to turn on the computer or to enter or exit a power management mode. NOTICE: To avoid losing data when you turn off your computer, shut down your computer through the Start menu instead of pressing the power button. DEVICE STATUS LIGHTS If the computer is connected to an electrical outlet, the light operates as follows: • Solid green: The battery is charging. ..

A Tour of Your Computer - Page 17

A Tour of Your Computer 17 TOUCH PAD — Provides the functionality of a mouse. MEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback. SPEAKERS — To adjust the volume of the integrated speakers, press the media control buttons or speaker-volume keyboard shortcuts. For more information, see "Speaker Functions" on page 35. TOUCH PAD BUTTONS — Touch pad buttons provide the functionality of a mouse. KEYBOARD — The keyboard includes a numeric keypad as well as the Microsoft Windows logo key. For information on supported keyboard shortcuts, see "Key Combinations" on page 34. ..

Disable Bluetooth Radio - Page 18

18 A Tour of Your Computer KEYBOARD AND WIRELESS STATUS LIGHTS The green lights located above the keyboard indicate the following: DISPLAY LATCHES — Keep the display closed. Turns on when the numeric keypad is enabled. Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled. Turns on when wireless networking is enabled. To enable or disable wireless networking, press <Fn><F2>. Turns on when a card with Bluetooth ® wireless technology is enabled. NOTE: The card with Bluetooth wireless technology is an optional feature, so the l..

Left Side View - Page 19

A Tour of Your Computer 19 Left Side View CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot. SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device. AIR VENT — The computer use..

reads the following digital media - Page 20

20 A Tour of Your Computer S- VIDEO TV- OUT CONNECTOR IEEE 1394 CONNECTOR — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras. AUDIO CONNECTORS 5- IN -1 MEDIA MEMORY CARD READER — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. The 5-in-1 media memory card reader reads the following digital media memory cards: • Secure Digital (SD) card/SDIO • MultiMediaCard (MMC) • Memory Stick • Memory Stick PRO • xD-Picture Card E XPRESS C ARD SLOT — Supports one ExpressCard. ..

Right Side View - Page 21

A Tour of Your Computer 21 Right Side View OPTICAL DRIVE BAY — You can install devices such as a DVD drive or other optical drive in the optical drive bay. For more information, see "Optical Drives" on page 114. OPTICAL DRIVE - TRAY EJECT BUTTON — Press this button to eject a CD or DVD from the optical drive. USB CONNECTORS MODEM CONNECTOR (RJ-11) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector. 1 optical drive bay 2 optical drive-tray eject button 3 USB connectors (2) 4 mo..

Back View - Page 22

22 A Tour of Your Computer NETWORK CONNECTOR (RJ-45) VIDEO CONNECTOR Back View USB CONNECTORS AC ADAPTER CONNECTOR — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. Connects the computer to a network. The green and yellow lights next to the connector indicate activity for wired network communications. For information on using the network adapter, see the online network adapter documentation supplied with your computer. Connects an external VGA-compa..

Bottom View - Page 23

A Tour of Your Computer 23 CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. Bottom View BATTERY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet...

A Tour of Your Computer - Page 24

24 A Tour of Your Computer PROCESSOR AND THERMAL MODULE COVER — Covers the processor and thermal module. MODEM /M INI C ARD / WIRELESS COVER — Covers the compartment that contains the modem, Mini Card, and internal card with Bluetooth wireless technology. For more information, see page 121. OPTICAL - DRIVE LOCKING SCREW — Secures the optical drive in the optical drive bay. For more information, see "Optical Drives" on page 114. HARD DRIVE — Stores software and data. For more information, see "Hard Drive" on page 111 and "Hard drive problems" on page 86. The size displayed for your h..

Setting Up Your Internet Connection - Page 25

Setting Up Your Computer 25 Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: • Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections. • DSL connections that provide high-speed Internet access through your existing telephone line. With a DSL connection, you ..

Transferring Information to a New Computer - Page 26

26 Setting Up Your Computer • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually . • If you have a CD, click Use the CD I got from an ISP . 5 Click Next . If you selected Set up my connection manually , continue to step 6. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of connection to select, contact your ISP. 6 Click the appropriate option under How do you want to connect to the Internet? , and then click Next . 7 Use the setup information prov..

Setting Up Your Computer - Page 27

Setting Up Your Computer 27 3 On the Which computer is this? screen, click New Computer and click Next . 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next . 5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time. To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System CD. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks . 3 Under What do you want to do? , click Transfer files and settings . 4 ..

Setting Up a Printer - Page 28

28 Setting Up Your Computer 6 When the disk creation completes and the Now go to your old computer message appears, do not click Next . 7 Go to the old computer. To copy data from the old computer: 1 On the old computer, insert the wizard disk. 2 Click the Start button and click Run . 3 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK . 4 On the Files and Settings Transfer Wizard welcome screen, click Next . 5 On the Which computer is this? screen, click Old Computer and click Next . 6 On the Select a transfer method scree..

Add New Hardware Wizard - Page 29

Setting Up Your Computer 29 Printer Cable Your printer connects to your computer with either a USB cable or a parallel cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the box in which your computer was shipped. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup if you have not already done so. 2 Attach the ..

Power Protection Devices - Page 30

30 Setting Up Your Computer Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector. A device wi..

Adjusting Brightness - Page 31

Using the Display 31 Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer or docking device. If your computer is connected to an external monitor and you try to change the brightness level, the Brightness Meter may appear, but the brightness level on ..

Using the Display - Page 32

32 Using the Display 3 Under Pick a task... , click the area you want to change, or under or pick a Control Panel icon , click Display . 4 Try different settings for Color quality and Screen resolution . NOTE: As the resolution increases, icons and text appear smaller on the screen.

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Using the Keyboard and Touch Pad - Page 33

Using the Keyboard and Touch Pad 33 Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, press <Fn> and the desired key after enabling the keypad. • To enable the keypad, press <Num Lk>. The light indicates that the keypad is active. • To disable the keypad, press <Num Lk> again. 1 numeric keypad 1 9

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Using the Keyboard and Touch Pad - Page 34

34 Using the Keyboard and Touch Pad Key Combinations System Functions Battery CD or DVD Tray Display Functions Radios (Including Wireless Networking and an Internal Card With Bluetooth ® Wireless Technology) Power Management <Ctrl><Shift><Esc> Opens the Task Manager window. <Fn><F3> Displays the Dell™ QuickSet Battery Meter. This feature is not supported in Dell MediaDirect. For more information, see "Dell™ QuickSet Battery Meter" on page 38. <Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is installed). This feature is not support..

Using the Keyboard and Touch Pad - Page 35

Using the Keyboard and Touch Pad 35 Speaker Functions Microsoft ® Windows ® Logo Key Functions To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware , and click Keyboard . For information about the Control Panel, see the Windows Help and Support Center. To access the Help and Support Center, see page 13. <Fn><Page Up> Increases the volume of the integrated speakers and external speakers, if attached. <Fn><Page Dn> Decreases the volume of the integrated speakers and external speakers, if attached. ..

Using the Keyboard and Touch Pad - Page 36

36 Using the Keyboard and Touch Pad Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button. • To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the..

Product Information Guide - Page 37

Using a Battery 37 Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the battery installed at all times. One battery is supplied as standard equipment in the battery bay. NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new computer to an electrical outlet the first time you use the computer..

Checking the Battery Charge - Page 38

38 Using a Battery CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide . CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause pe..

Power Options Properties - Page 39

Using a Battery 39 Check the Battery Health NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described below or by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help . To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation...

Hibernate Mode - Page 40

40 Using a Battery To enter standby mode: • Click the Start button, click Turn off computer , and then click Stand by . or • Depending on how you set the power management options on the Advanced tab (see "Configuring Power Management Settings" on page 41) in the Power Options Properties window, use one of the following methods: – Press the power button. – Close the display. – Press <Fn><Esc>. To exit standby mode, press the power button or open the display depending on how you set the options on the Advanced tab. You cannot make the computer exit standby mode by pressi..

Configuring Power Management Settings - Page 41

Using a Battery 41 Configuring Power Management Settings You can use the QuickSet Power Management Wizard or Windows Power Options Properties to configure the power management settings on your computer. • To access the QuickSet Power Management Wizard, double-click the icon in the taskbar. For more information about QuickSet, click the Help button in the Power Management Wizard. • To access the Power Options Properties window, click the Start button → Control Panel → Performance and Maintenance → Power Options . For information on any field in the Power Options Properties window, ..

Storing a Battery - Page 42

42 Using a Battery To remove the battery: 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off or suspended in a power management mode. 3 Slide and hold the battery-bay latch release on the bottom of the computer, and then slide the battery from the bay. To replace the battery, follow the removal procedure in reverse order. Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged ..

Using CDs, DVDs, and Other Multimedia - Page 43

Using CDs, DVDs, and Other Multimedia 43 Using CDs, DVDs, and Other Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1 Press the eject button on the front of the drive. 2 Pull out the tray. 3 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle. NOTE: If you use a module that shipped with another computer, you need to install the drivers and software necessary to play DVDs or write d..

Using CDs, DVDs, and Other Multimedia - Page 44

44 Using CDs, DVDs, and Other Multimedia To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create CDs. A CD player includes the following basic buttons: A DVD player includes the following basic buttons: For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available). Play. Move backward within the current track. Pause. Move forward within the current track. Stop. Go to the previous track. Eject. Go to the next track. Stop. Restart the ..

Adjusting the Volume - Page 45

Using CDs, DVDs, and Other Multimedia 45 Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. 1 Click the Start button, point to All Programs ( or Programs) → Accessories → Entertainment (or Multimedia ), and then click Volume Control . 2 In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume. For more information on volume control options, click Help in the Volume Control window. The Volume Meter displays the current volume level, including mute, on your compu..

Using Dell Media Experience™ and Dell MediaDirect™ - Page 46

46 Using CDs, DVDs, and Other Multimedia 3 Under Pick a task... , click Change the screen resolution . 4 In the Display Properties window, click and drag the bar in Screen resolution to change the setting to 1024 by 768 pixels . 5 Click the drop-down menu under Color quality , and then click Medium (16 bit) . 6 Click OK . Using Dell Media Experience™ and Dell MediaDirect™ NOTE: Dell MediaDirect™ is optional and may not ship with your computer. NOTE: Dell QuickSet is necessary for Dell MediaDirect to function. Changing or disabling QuickSet’s default settings can limit Dell MediaDire..

Dell MediaDirect and Dell Media Experience Help - Page 47

Using CDs, DVDs, and Other Multimedia 47 Dell MediaDirect and Dell Media Experience Help The Dell media application on your computer provides help information. When you launch the media application, click on the desktop icon for additional help. Using the Dell MediaDirect™ Repair Utility CD or the Dell MediaDirect Reinstallation CD Repair Utility CD NOTE: In some cases, the repair utility is stored on the Drivers and Utilities CD rather than the Repair Utility CD, or it may be available as a download. Use the Repair Utility CD to repair Dell MediaDirect if: • Your computer is still equi..

Repairing Dell MediaDirect - Page 48

48 Using CDs, DVDs, and Other Multimedia Repairing Dell MediaDirect NOTE: See "Repair Utility CD" to verify that you need to repair Dell MediaDirect rather than reinstall it. If you use the Repair Utility CD when you should be reinstalling Dell MediaDirect, the process may not complete properly. NOTE: In some cases, the repair utility is stored on the Drivers and Utilities CD rather than the Repair Utility CD, or it may be available as a download. To repair Dell MediaDirect on your hard drive: 1 Place the Repair Utility CD (or the Drivers and Utilities CD, if applicable) into the optical dr..

Connecting Your Computer to a TV or Audio Device - Page 49

Using CDs, DVDs, and Other Multimedia 49 To create a partition on your hard drive: 1 Press the <F8> key to agree to the license agreement while you are installing Windows XP 2 When the setup partition window appears, use the arrow keys to select the unpartitioned space. 3 Type C to create a new partition using unpartitioned space. NOTE: To create sufficient space for the Dell MediaDirect partition on your hard drive, you need to calculate the partition size in megabytes (MB) by deducting 1308 from the total available space in MB on the hard drive. 4 Type the size in MB that you want t..

50 - Page 50

50 Using CDs, DVDs, and Other Multimedia Your computer has an S-video TV-out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell), enable you to connect the computer to a TV. 1 S-video TV-out connector 2 S-video connector 1 S-video TV-out connector 2 composite video adapter 3 S/PDIF digital audio connector 4 composite video-output connector 5 S-video connector 1 S-video TV-out connector 2 component video adapter 3 S/PDIF digital audio connector 4 Pr (red) component video- output connector 5 Pb (blue..

S-Video and Standard Audio - Page 51

Using CDs, DVDs, and Other Multimedia 51 Your TV has either an S-video input connector, a composite video-input connector, or a component video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available S-video cable, composite video cable, or component video cable to connect your computer to your TV. It is recommended that you connect video and audio cables to your computer in one of the following combinations. NOTE: See the diagrams at the beginning of each subsection to help you determine which method of connection you should use. ..

standard S-video cable - Page 52

52 Using CDs, DVDs, and Other Multimedia 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio. 2 Plug one end of the S-video cable into the S-video output connector on the computer. 3 Plug the other end of the S-video cable into the S-video input connector on your TV. 4 Plug the single-connector end of the audio cable into the headphone connector on you..

S-Video and S/PDIF Digital Audio - Page 53

Using CDs, DVDs, and Other Multimedia 53 S-Video and S/PDIF Digital Audio 1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 1 S-video TV-out connector 2 composite video adapter 1 composite video adapter 2 S-video cable 3 S/PDIF digital audio cable 1 2 1 2 3

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54 Using CDs, DVDs, and Other Multimedia 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter. 4 Plug the other end of the S-video cable into the S-video input connector on the TV. 5 Plug one end of the S/PDIF digital audio cable into the digital audio connector on the composite video adapter cable. 6 Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Disp..

Composite Video and Standard Audio - Page 55

Using CDs, DVDs, and Other Multimedia 55 Composite Video and Standard Audio 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video-output connector on the composite video adapter. 1 audio input connector 2 S-video TV-out connector 3 composite video adapter 1 composite video adapter 2 composite video cable 3 standard audio cable 2 1 3 1 2 3

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Composite Video and S/PDIF Digital Audio - Page 56

56 Using CDs, DVDs, and Other Multimedia 4 Plug the other end of the composite video cable into the composite video-input connector on the TV. 5 Plug the single-connector end of the audio cable into the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 63 to ensure that the computer recognizes and works properl..

- Page 57

Using CDs, DVDs, and Other Multimedia 57 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter. 4 Plug the other end of the composite video cable into the composite video-input connector on the TV. 5 Plug one end of the S/PDIF digital audio cable in to the S/PDIF audio connector on the composite video adapter. 1 composite video adapter 2 composite video cable 3 sta..

Component Video and Standard Audio - Page 58

58 Using CDs, DVDs, and Other Multimedia 6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 63 to ensure that the computer recognizes and works properly with the TV. Component Video and Standard Audio 1 S-video TV-out connector 2 component video adapter 1 component video adapter 2 component video cable 3 standard audio cable 2 1 1 2 3

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component video adapter - Page 59

Using CDs, DVDs, and Other Multimedia 59 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports. 4 Plug all three connectors from the other end of the component video cable into the component video- input connectors on the TV. Make sure that the red, green, a..

Component Video and S/PDIF Digital Audio - Page 60

60 Using CDs, DVDs, and Other Multimedia Component Video and S/PDIF Digital Audio 1 S-video TV-out connector 2 component video adapter 1 component video adapter 2 component video cable 3 standard audio cable 1 2 1 2 3

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- Page 61

Using CDs, DVDs, and Other Multimedia 61 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports. 4 Plug all three connectors from the other end of the component video cable into the component video- input connectors on the TV. Make sure that the red, green, an..

Enabling S/PDIF in the Windows Audio Driver - Page 62

62 Using CDs, DVDs, and Other Multimedia Enabling S/PDIF Digital Audio NOTE: Your DVD software may vary. Please review the setup instructions included with your DVD software. If your computer has a DVD drive, you can enable digital audio for DVD playback. 1 Click Start , point to All Programs , and select the DVD application. 2 Insert a DVD into the DVD drive. If the DVD begins playing, click the stop button. 3 Click the Settings option. 4 Click the DVD option. 5 Click the DVD Audio Setting icon. 6 Click the arrows beside the Speaker Configuration setting to scroll through the options, and ..

Enabling the Display Settings for a TV - Page 63

Using CDs, DVDs, and Other Multimedia 63 8 Click the arrows beside the Dynamic range compression option to select the most suitable option. 9 Click the Back button once, and then click the Back button again to return to the main menu screen. Enabling the Display Settings for a TV Video Controller NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings. 1 Click the Start button, point to Settings , and then click Control Panel . 2 Double-click Display and click the Settings tab. 3 Click Advanced . 4 Click the tab for yo..

Using CDs, DVDs, and Other Multimedia - Page 64

64 Using CDs, DVDs, and Other Multimedia

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Using ExpressCards - Page 65

Using ExpressCards 65 Using ExpressCards ExpressCard Types See "Specifications" on page 157 for information on supported ExpressCards. NOTE: An ExpressCard is not a bootable device. ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot; blanks from other computers may not fit your computer. To remove the blank, see "Removing an ExpressCard or Blank" on page 66. Installing an ExpressCard You can install an ExpressCard in the..

Removing an ExpressCard or Blank - Page 66

66 Using ExpressCards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . To install an ExpressCard: 1 Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again. The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If ..

reads the following media memory cards: - Page 67

Using ExpressCards 67 Save a blank to use when no ExpressCard is installed in a slot. Blanks protect unused slots from dust and other particles. Media Memory Card Types The 5-in-1 media memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A media memory card is not a bootable device. The 5-in-1 media memory card reader reads the following media memory cards: • Secure Digital (SD) card/SDIO • MultiMediaCard (MMC) • Memory Stick • Memory Stick PRO • xD-Picture Card Media Memory Card Blanks Your compu..

Hold the card with the top side of the card facing up. - Page 68

68 Using ExpressCards Installing a Media Memory Card You can install a media memory card in the computer while the computer is running. The computer automatically detects the card. Media memory cards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . To inst..

Removing a Media Memory Card or Blank - Page 69

Using ExpressCards 69 Removing a Media Memory Card or Blank NOTICE: Use the media memory card configuration utility (click the icon in the taskbar) to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . Press the card in to release and remove the card or blank. Save the blank to use when no media memory card is installed in the slot. Blanks protect unuse..

Using ExpressCards - Page 70

70 Using ExpressCards

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Physically Connecting to a Network or Broadband Modem - Page 71

Setting Up a Network 71 Setting Up a Network Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network that is not wireless, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the right side of your computer. NOTE: Insert the cable connector until it clicks into place, and then gently pull the cable to ensure that it is securely attached. 2 Connect the other end of the network cable to a network connection device or a netw..

This computer connects directly to the Internet - Page 72

72 Setting Up a Network 3 Click Checklist for creating a network . NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 4 Complete the checklist. 5 Return to the Network Setup Wizard and follow the instructions on the screen. Wireless Local Area Network (WLAN) A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer. In a WLAN, a radio communications device called an ac..

Wireless Network Connection - Page 73

Setting Up a Network 73 If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties . The Wireless Network Connection Properties window appears. The wireless network card’s name and model number are listed on the General tab. NOTE: If your computer is set to the Classic Start menu option, you can view network connections by clicking the Start button, pointing to Settings , and then pointing to Network Connections . If Wireless Network Connection does no..

Determining the Wireless Network Device Manager - Page 74

74 Setting Up a Network 11 Turn on only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize. After 2 minutes, proceed to step 12. 12 Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize. After 2 minutes, proceed to the step 13. 13 Start your computer and wait until the boot process completes. 14 See the documentation that came with your wireless router to do the following in order to set up the wireless router: • Establish communication between your computer and your wireless router. • Configure your wire..

Enabling/Disabling the Wireless Network Card - Page 75

Setting Up a Network 75 To determine which wireless configuration utility is managing your wireless network card: 1 Click the Start button, point to Settings , and then click Control Panel . 2 Double-click Network Connections . 3 Right-click the Wireless Network Connection icon, and then click View Available Wireless Networks . If the Choose a wireless network window states Windows cannot configure this connection , the wireless network card’s configuration utility is managing the wireless network card. If the Choose a wireless network window states Click an item in the list below to conn..

Mobile Broadband or Wireless Wide Area Network (WWAN) - Page 76

76 Setting Up a Network Monitoring the Status of Wireless Network Connections Through Dell™ QuickSet The wireless activity indicator provides an easy way to monitor the status of your computer’s wireless devices. Right-click the Dell QuickSet icon in your taskbar to select or deselect Wireless Activity Indicator Off to turn the wireless activity indicator on or off. The wireless activity indicator indicates whether your computer’s wireless devices are enabled or disabled. When you turn the wireless networking function on or off, the wireless activity indicator changes to display the s..

Setting up your Bluetooth Connection - Page 77

Setting Up a Network 77 NOTE: Before you connect to the Internet, you must activate mobile broadband service through your cellular service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through the Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. The user's guide is also available on the Dell Support website at support.dell.com and on the CD included with your Mobile Broadband card if you purchased the card separately from you..

Setting Up a Network - Page 78

78 Setting Up a Network

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Securing Your Computer - Page 79

Securing Your Computer 79 Securing Your Computer Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer. Passwords Passwords prevent unauthorized access to your computer. When you first start your computer, you must assign a primary passw..

Computer Tracking Software - Page 80

80 Securing Your Computer • Do not share your password with other people. • Ensure that people are not watching you when you type your password. NOTICE: Passwords provide a high level of security for data in your computer or hard drive. However, they are not foolproof. If you require more security, obtain and use additional forms of protection, such as smart cards, data encryption programs, or PC Cards (or Mini-Cards) with encryption features. To add or change passwords, access User Accounts from the Control Panel. If you forget any of your passwords, contact Dell (see "Contacting Dell"..

support.dell.com/technicalupdate - Page 81

Troubleshooting 81 Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate . Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem..

Drivers and Utilities CD - Page 82

82 Troubleshooting 3 Diagnostics can be invoked one of two ways: a Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop. Then shut down your computer and try again. b Press and hold the <Fn> key while powering the system on. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Util..

Dell Diagnostics Main Menu - Page 83

Troubleshooting 83 Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. 2 If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test f..

Accessing the Dell Support Utility - Page 84

84 Troubleshooting 4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD , remove the CD. 5 When the tests are completed, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment. Acce..

Clicking the Dell Support Icon - Page 85

Troubleshooting 85 Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment • View the Dell Support Utility settings • Access the help file for the Dell Support Utility • View frequently asked questions • Learn more about the Dell Support Utility • Turn the Dell Support Utility off Double-Clicking the Dell Support Icon Double-click the icon to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings. For more ..

Problems writing to a CD/DVD-RW drive - Page 86

86 Troubleshooting Problems writing to a CD/DVD-RW drive C LOSE OTHER PROGRAMS — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW. T URN OFF S TANDBY MODE IN W INDOWS BEFORE WRITING TO A CD/DVD-RW DISC — See "Power Management Modes" on page 39 for information on standby mode. C HANGE THE WRITE SPEED TO A SLOWER RATE — See the help files for your CD or DVD creation software. If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray 1 Ensure that the compute..

Troubleshooting - Page 87

Troubleshooting 87 C HECK THE M ICROSOFT O UTLOOK ® E XPRESS S ECURITY S ETTINGS — If you cannot open your e-mail attachments: 1 In Outlook Express, click Tools , click Options , and then click Security . 2 Click Do not allow attachments to remove the checkmark. C HECK THE TELEPHONE LINE CONNECTION C HECK THE TELEPHONE JACK C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK U SE A DIFFERENT TELEPHONE LINE • Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.) • Ensure that you hear a click..

Printer out of paper - Page 88

88 Troubleshooting Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A UXILIARY DEVICE FAILURE — The touch pad, track stick, or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program. If the problem persists, contact Dell. See "Contacting Dell" on page 135. B AD COMMAND OR F..

Troubleshooting - Page 89

Troubleshooting 89 H ARD - DISK DRIVE CONFIGURATION ERROR — The computer cannot identify the drive type. Shut down the computer, remove the hard drive (see "Hard Drive" on page 111), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 81). H ARD - DISK DRIVE CONTROLLER FAILURE 0 — The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see "Hard Drive" on page 111), and boot the computer ..

Troubleshooting - Page 90

90 Troubleshooting M EMORY ALLOCATION ERROR — The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation. M EMORY DATA LINE FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Optical Drives" on page 114). M EMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS , READ VALUE ..

ExpressCard Problems - Page 91

Troubleshooting 91 S ECTOR NOT FOUND — The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See the Windows Help and Support Center for instructions. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive. S EEK ERROR — The operating system cannot find a specific track on the hard driv..

External Keyboard problems - Page 92

92 Troubleshooting I F YOU HAVE PROBLEMS WITH AN E XPRESS C ARD NOT PROVIDED BY D ELL — Contact the ExpressCard manufacturer. IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . E NSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY W INDOWS — 1 Click the Start button and click Control Panel . 2 Click Printers and Other Hardware . If your IEEE 1394 device is listed, Windows recognizes the device. I F YOU HAVE PROBLEMS WITH A D ELL - PROVIDED IEEE 1394 DEVICE — Contact Dell or the IEEE ..

Lockups and Software Problems - Page 93

Troubleshooting 93 T O VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD , CHECK THE INTEGRATED KEYBOARD — 1 Shut down the computer. 2 Disconnect the external keyboard. 3 Turn on the computer. 4 From the Windows desktop, click the Start button, point to All Programs → Accessories , and click Notepad . 5 Type some characters on the internal keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell. See "Contacting Dell" on page 135. R UN THE KEYBOARD DIAGNOSTICS TE..

Use Hardware Acceleration - Page 94

94 Troubleshooting C HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program. Software usually includes installation instructions in its documentation or on a floppy disk or CD. A program is designed for an earlier Microsoft ® Windows ® operating system R UN THE P ROGRAM C OMPATIBILITY W IZARD — The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to All Programs → Accessories , and then click Program Compatibility Wizard . 2 In the ..

Other software problems - Page 95

Troubleshooting 95 Other software problems C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. B ACK UP Y..

Reinstall the battery. - Page 96

96 Troubleshooting Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . C HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into both the network connector on the side of the computer and the network port or device. C HECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR — No light indicates that no network communication exists. Replace the network cable. R ESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C HECK YOUR NETWORK SETTINGS — Contact your network adm..

Printer Problems - Page 97

Troubleshooting 97 C HECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. C ONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on. E LIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances. A DJUST THE POWER PROPERTIES — See "Power Management Modes" on page 39. R ESEAT THE MEMORY MODULES — If the computer power light turns on but the display remains bla..

No sound from integrated speakers - Page 98

98 Troubleshooting C HECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and troubleshooting information. U NLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking tab or button. R ESTART THE COMPUTER AND TRY THE SCANNER AGAIN C HECK THE CABLE CONNECTIONS — • See the scanner documentation for cable connection information. • Ensure that the scanner cables are securely connected to the scanner and the computer. V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT W INDOWS — 1 Click the Start button, click Control Panel , and then click Pri..

Touch Pad or Mouse Problems - Page 99

Troubleshooting 99 R EINSTALL THE AUDIO DRIVER — See "Reinstalling Drivers and Utilities" on page 101. R UN THE D ELL D IAGNOSTICS — See "Dell Diagnostics" on page 81. NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off. No sound from headphones C HECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into the headphone connector (see "audio connectors" on page 20). A DJUST THE W INDOWS VOLUME CONTROL — Click or double..

If the display is difficult to read - Page 100

100 Troubleshooting C HECK THE BATTERY — If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer. T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C HECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. C ONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and the extens..

Drivers and Utilities - Page 101

Troubleshooting 101 Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. NOTICE: The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer. Ensure that y..

Using Windows XP Device Driver Rollback - Page 102

102 Troubleshooting Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel . 2 Under Pick a Category , click Performance and Maintenance . 3 Click System . 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager . 6 Right-click the device for which the new driver was installed and click Properties . 7 Click the Drivers tab. 8 Click Roll Back Driver . If Device ..

Resolving Software and Hardware Incompatibilities - Page 103

Troubleshooting 103 7 Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation. If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following subsections, or click Extract , follow the extracting instructions, and then read the readme file. If instructed to navigate to the driver files, click the CD directory on the driver information window to display the files associated with that driver. M..

Restoring Your Operating System - Page 104

104 Troubleshooting Restoring Your Operating System You can restore your operating system in the following ways: • Microsoft ® Windows ® XP System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the comp..

Using Dell PC Restore by Symantec - Page 105

Troubleshooting 105 3 Click a calendar date to which you want to restore your computer. The Select a Restore Point screen provides a calendar that allows you to see and select restore points. All calendar dates with available restore points appear in boldface type. 4 Select a restore point and click Next . If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer. 5 Click Next . The Restoration Complete screen appears after System Restore finishes collecting data and ..

Removing Dell PC Restore - Page 106

106 Troubleshooting Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC Restore. To use PC Restore: 1 Turn on the computer. During the boot process, a blue bar with www.dell.com a..

Using the Operating System CD - Page 107

Troubleshooting 107 To remove PC Restore: 1 Log on to the computer as a local administrator. 2 In Windows Explorer, go to c:\dell\utilities\DSR . 3 Double-click the filename DSRIRRemv2.exe . NOTE: If you do not log on as a local administrator, a message appears stating that you must log on as administrator. Click Quit , and then log on as a local administrator. NOTE: If the partition for PC Restore does not exist on your computer’s hard drive, a message appears stating that the partition was not found. Click Quit ; there is no partition to delete. 4 Click OK to remove the PC Restore parti..

Reinstalling Windows XP - Page 108

108 Troubleshooting Reinstalling Windows XP To reinstall Windows XP, perform all the steps in the following sections in the order in which they are listed. The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support represe..

Adding and Replacing Parts - Page 109

Adding and Replacing Parts 109 Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see page 110). • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced—or if purchased separately—installed by performing the removal procedure in reverse or..

Before Working Inside Your Computer - Page 110

110 Adding and Replacing Parts Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technic..

do not touch - Page 111

Adding and Replacing Parts 111 6 Remove the optical drive, if installed, from the optical drive bay. See "Optical Drives" on page 114. 7 Press the power button to ground the system board. 8 Remove any installed ExpressCards from the ExpressCard slot. See "Removing an ExpressCard or Blank" on page 66. 9 Remove any installed media memory cards from the 5-in-1 media memory card reader. See "Media Memory Card Blanks" on page 67. 10 Close the display and turn the computer upside down on a flat work surface. Hard Drive CAUTION: If you remove the hard drive from the computer when the drive is hot,..

To replace the hard drive in the hard drive bay: - Page 112

112 Adding and Replacing Parts To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin" on page 109. 2 Turn the computer over, and loosen the two captive screws in the hard drive cover. NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" in the Product Information Guide . 3 Lift the cover off the computer and set it aside. 4 Use your finger to slide the hard drive toward the screw holes, and then use the pull-tab to lift the hard drive straight up to remove it ..

Returning a Hard Drive to Dell - Page 113

Adding and Replacing Parts 113 5 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector. 6 Seat the new hard drive into the bay, and then slide it into the connector by sliding it away from the screw holes until it is fully seated. 7 Replace the cover and tighten the screws. 8 Install the operating system for your computer. See "Restoring Your Operating System" on page 104. 9 Install the drivers and utilities for you..

While the computer is turned on - Page 114

114 Adding and Replacing Parts Optical Drives About the Device Security Screw NOTE: You do not need to install the device security screw unless you want to prevent the module from being easily removed. Your Dell™ computer ships with an optical drive installed in the module bay and a device security screw, which may not be installed in the optical drive but packaged separately. When you install a module in the bay, you can install the device security screw to prevent the module from being easily removed. Removing and Installing Optical Drives NOTICE: To prevent damage to drives, store them..

Product - Page 115

Adding and Replacing Parts 115 5 Pull the drive straight out of the module bay. 6 Push the new drive straight into the module bay until it clicks. 7 Replace the security device screw. 8 Turn the computer right-side up and open the display. 9 The operating system automatically recognizes the drive. If necessary, enter your password to unlock your computer. Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 157 for information on the memory supported by your computer. Install only memory modules that are intended for you..

Installing a Memory Module in Connector DIMM B - Page 116

116 Adding and Replacing Parts The computer has two memory module connectors labeled "DIMM A" and "DIMM B." Connector DIMM A (located under the keyboard) holds the basic memory module as configured from the factory. If you did not order additional memory, connector DIMM B (located on the bottom of the computer under the memory module cover) will be empty. Generally, if you are adding memory, you will install a memory module in connector DIMM B. If you are upgrading memory, you may need to install memory in both the DIMM A and B connectors, depending on the extent of the upgrade. Installing ..

memory module - Page 117

Adding and Replacing Parts 117 NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIMM A” before you install a module in the connector labeled “DIMM B.” Insert memory modules at a 45-degree angle to avoid damaging the connector. NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. 5 Ground yourself and install the new memory module: a Align the notch in the module edge connector with the tab in the connector slot. b Slide the module firmly int..

Installing a Memory Module in Connector DIMM A - Page 118

118 Adding and Replacing Parts 6 Replace the memory module cover and tighten the screws. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 7 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 8 Reinstall the hard drive. See "Hard Drive" on page 111. 9 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, cl..

memory module - Page 119

Adding and Replacing Parts 119 3 Remove the hinge cover. See "Hinge Cover" on page 125. NOTE: Ensure that you remove the two screws in the battery bay as part of the hinge removal procedure. 4 Remove the keyboard. See "Keyboard" on page 127. NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 5 If you are replacing a memory module, remove the existing module: a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b Remove the module from the con..

tab in connector slot - Page 120

120 Adding and Replacing Parts 7 Replace the keyboard. See "Keyboard" on page 127. 8 Replace the hinge cover. See "Hinge Cover" on page 125. NOTE: Ensure that you replace the two screws inside the battery bay as part of the hinge replacement procedure. 9 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 10 Reinstall the hard drive. See "Hard Drive" on page 111. 11 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of mem..

Adding and Replacing Parts - Page 121

Adding and Replacing Parts 121 Modem (Optional) If you ordered the optional modem at the same time that you ordered your computer, the modem is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . 1 Follow the procedures in "Before You Begin" on page 109. 2 Turn the computer over, loosen the captive screws on the modem/Mini-Card/wireless cover, and then remove the cover. 3 Remove the existing modem: a Remove the screw securing the modem to the system board, and set it aside. b Pull straight up o..

a - Page 122

122 Adding and Replacing Parts 4 Install the replacement modem: a Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. b Align the modem with the screw holes and press the modem into the connector on the system board. c Replace the screw that secures the modem to the system board. 5 Replace the modem/Mini-Card/wireless cover. 1 screw 2 modem cable 3 modem 4 pull-tab 5 system board connector 4 5 1 2 3

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Adding and Replacing Parts - Page 123

Adding and Replacing Parts 123 Mini-Card If you ordered a Mini-Card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . 1 Follow the procedures in "Before You Begin" on page 109. 2 If a Mini-Card is not already installed, go to step . If you are replacing a Mini-Card, remove the existing card: a Disconnect both antenna cables from the Mini-Card. b Release the Mini-Card by pushing the metal securing clips toward the back of the computer until the card pops up slig..

metal securing tabs (2) - Page 124

124 Adding and Replacing Parts NOTICE: The connectors are color-keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 3 Install the replacement Mini-Card: NOTICE: To avoid damaging the Mini-Card, make sure the antenna cables are not under the card when you click the card into place. a Align the Mini-Card with the connector at a 45-degree angle, and press the Mini-Card into the connector until it clicks. NOTICE: To avoid damaging the Mini-Card, never place cables under the card. b Connect the antenna cables to the antenna connectors on the Mini..

Follow the procedures in "Before You Begin" on page 109. - Page 125

Adding and Replacing Parts 125 Hinge Cover Removing the Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. NOTICE: The hinge cover is fragile and can be damaged if extreme force is used..

screws (2) - Page 126

126 Adding and Replacing Parts 4 Turn the computer right-side up, and then open the display all the way (180 degrees) so that it rests on your work surface. NOTICE: To avoid damaging the hinge cover, do not lift the cover on both sides simultaneously. 5 Insert a scribe into the indent to lift the hinge cover on the right side. 6 Ease the hinge cover up, moving from right to left, and remove it. 1 screws (2) 1 hinge cover 2 indent 1 1 2

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Replacing the Hinge Cover - Page 127

Adding and Replacing Parts 127 Replacing the Hinge Cover 1 Insert the left edge of the cover into place. 2 Press from left to right until the cover snaps into place. 3 Close the display and turn the computer upside down. 4 Replace the two screws in the battery bay. 5 Replace the battery (see "Replacing the Battery" on page 41). Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpai..

Connect the keyboard cable to the system board. - Page 128

128 Adding and Replacing Parts Replacing the Keyboard NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the six tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place. 1 Connect the keyboard cable to the system board. 2 Fasten the keyboard cable with the lever on the system board connector. 3 Place the six tabs along the front edge of the keyboard into the palm rest. Internal Card With Bluetooth ® Wireless Technology CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the P..

- Page 129

Adding and Replacing Parts 129 NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. If you ordered a card with Bluetooth wireless technology with your computer, the card is already installed. 1 Follow the procedures in "Before You Begin" on page 109. 2 Loosen the captive screws in the modem/Mini-Card/wireless cover, and then remove the cover. 3 Remove the screw securing the card carrier. 4 Pull the carrier out of the compartment so that you can disconnect the card from its cable and remove the card from the computer. 5 To..

Removing the Coin-Cell Battery - Page 130

130 Adding and Replacing Parts Coin-Cell Battery Removing the Coin-Cell Battery CAUTION: Before you perform the following procedures, see the safety instructions in the Product Information Guide . NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 109. 2 Remove the hinge cover (see ..

Dell™ QuickSet Features - Page 131

Dell™ QuickSet Features 131 Dell™ QuickSet Features NOTE: This feature may not be available on your computer. Dell™ QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking , double - clicking , or right - clicking the QuickSet icon, , in the Microsoft ® Windows ® taskbar. The taskbar is located in the lower-right corner of your screen. For more information about QuickSet, right-..

Dell™ QuickSet Features - Page 132

132 Dell™ QuickSet Features

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Traveling With Your Computer - Page 133

Traveling With Your Computer 133 Traveling With Your Computer Identifying Your Computer • Attach a name tag or business card to the computer. • Write down your Service Tag and store it in a safe place away from the computer or carrying case • Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. • Create a file on the Microsoft ® Windows ® desktop called if_found . Place information such as your name, address, and phone number in this file. • Contact your credit card company and ask if it offers coded identification tags. Packing the..

merchandise passport - Page 134

134 Traveling With Your Computer Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, press<Fn><F2>. • Consider changing your power management options (see "Configuring Power Management Settings" on page 41) to maximize battery operating time. • If you are traveling internationally, carry proof of ownership—or of your right to use the computer if it is company..

toll-free: 800-335-0031 - Page 135

Contacting Dell 135 Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (support) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell thro..

Contacting Dell - Page 136

136 Contacting Dell Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 Website: www.dell.com.ar E-mail: la-techsupport@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC ® storage products: la_enterprise@dell.com Customer Care toll-free: 0-800-444-0730 Technical Support toll-free: 0-800-444-0733 Technical Support Services toll-free: 0-800-444-0724 Sales 0-810-444-3355 Aruba Website: www.dell.com.aw E-mail: la-techsupport@dell.com General Support toll-free: 800-1578 Australia (Sydney) International Access..

Contacting Dell - Page 137

Contacting Dell 137 Barbados Website: www.dell.com/bb E-mail: la-techsupport@dell.com General Support 1-800-534-3142 Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 Website: support.euro.dell.com Tech Support for XPS 02 481 92 96 Tech Support for all other Dell computers 02 481 92 88 Tech Support Fax 02 481 92 95 Customer Care 02 713 15 65 Corporate Sales 02 481 91 00 Fax 02 481 92 99 Switchboard 02 481 91 00 Bermuda Website: www.dell.com/bm E-mail: la-techsupport@dell.com General Support 1-877-890-0751 Bolivia Website: www.dell.com/bo E-mail: la-techsupport@d..

Contacting Dell - Page 138

138 Contacting Dell Canada (North York, Ontario) International Access Code: 011 Online Order Status: www.dell.ca/ostatus AutoTech (automated Hardware and Warranty Support) toll-free: 1-800-247-9362 Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Service (med./large business, government) toll-free: 1-800-326-9463 Customer Service (printers, projectors, televisions, handhelds, digital jukebox, and wireless) toll-free: 1-800-847-4096 Hardware Warranty Support (Home Sales/Small Business) toll-free: 1-800-906-3355 Hardware Warranty Support (med./large bus., govern..

Contacting Dell - Page 139

Contacting Dell 139 China (Xiamen) Country Code: 86 City Code: 592 Technical Support website: support.dell.com.cn Technical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com Technical Support Fax 592 818 1350 Technical Support (Dell™ Dimension™ and Inspiron) toll-free: 800 858 2968 Technical Support (OptiPlex™, Latitude™, and Dell Precision™) toll-free: 800 858 0950 Technical Support (servers and storage) toll-free: 800 858 0960 Technical Support (projectors, PDAs, switches, routers, and so on) toll-free: 800 858 2920 Technical Support (printers) toll-..

Contacting Dell - Page 140

140 Contacting Dell Costa Rica Website: www.dell.com/cr E-mail: la-techsupport@dell.com General Support 0800-012-0231 Czech Republic (Prague) International Access Code: 00 Country Code: 420 Website: support.euro.dell.com E-mail: czech_dell@dell.com Technical Support 22537 2727 Customer Care 22537 2707 Fax 22537 2714 Technical Fax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 Website: support.euro.dell.com Technical Support for XPS 7010 0074 Technical Support for all other Dell computers 7023 0182 Customer Care (Relational) 7023 0184 Ho..

Contacting Dell - Page 141

Contacting Dell 141 El Salvador Website: www.dell.com/ec E-mail: la-techsupport@dell.com General Support 800-6132 Finland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 Website: support.euro.dell.com E-mail: fi_support@dell.com Technical Support 0207 533 555 Customer Care 0207 533 538 Switchboard 0207 533 533 Sales under 500 employees 0207 533 540 Fax 0207 533 530 Sales over 500 employees 0207 533 533 Fax 0207 533 530 France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) Website: support.euro.dell.com Home and Small Busines..

Contacting Dell - Page 142

142 Contacting Dell Germany (Frankfurt) International Access Code: 00 Country Code: 49 City Code: 69 Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Technical Support for XPS 069 9792 7222 Technical Support for all other Dell computers 069 9792-7200 Home/Small Business Customer Care 0180-5-224400 Global Segment Customer Care 069 9792-7320 Preferred Accounts Customer Care 069 9792-7320 Large Accounts Customer Care 069 9792-7320 Public Accounts Customer Care 069 9792-7320 Switchboard 069 9792-7000 Greece International Access Code: 00 Country Code: 30 Website: suppo..

Contacting Dell - Page 143

Contacting Dell 143 Hong Kong International Access Code: 001 Country Code: 852 Website: support.ap.dell.com Technical Support E-mail: HK_support@Dell.com Technical Support (Dimension and Inspiron) 2969 3188 Technical Support (OptiPlex, Latitude, and Dell Precision) 2969 3191 Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) 2969 3196 Customer Care 3416 0910 Large Corporate Accounts 3416 0907 Global Customer Programs 3416 0908 Medium Business Division 3416 0912 Home and Small Business Division 2969 3105 India E-mail: india_support_desktop@dell.com india_suppor..

Contacting Dell - Page 144

144 Contacting Dell Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 Website: support.euro.dell.com E-mail: dell_direct_support@dell.com Sales Ireland Sales 01 204 4444 Dell Outlet 1850 200 778 Online Ordering HelpDesk 1850 200 778 Customer Care Home User Customer Care 01 204 4014 Small Business Customer Care 01 204 4014 Corporate Customer Care 1850 200 982 Technical Support Technical Support for XPS computers only 1850 200 722 Technical Support for all other Dell computers 1850 543 543 General Fax/Sales Fax 01 204 0103 Switchboard 01 204 4444 U.K. Customer ..

Contacting Dell - Page 145

Contacting Dell 145 Jamaica E-mail: la-techsupport@dell.com General Support (dial from within Jamaica only) 1-800-440-9205 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Website: support.jp.dell.com Technical Support (servers) toll-free: 0120-198-498 Technical Support outside of Japan (servers) 81-44-556-4162 Technical Support (Dimension and Inspiron) toll-free: 0120-198-226 Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435 Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free:0120-198-433 Technical Support outside of J..

Contacting Dell - Page 146

146 Contacting Dell Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 E-mail: krsupport@dell.com Support toll-free: 080-200-3800 Support (Dimension, PDA, Electronics and Accessories) toll-free: 080-200-3801 Sales toll-free: 080-200-3600 Fax 2194-6202 Switchboard 2194-6000 Latin America Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.) 512 728-4..

Contacting Dell - Page 147

Contacting Dell 147 Malaysia (Penang) International Access Code: 00 Country Code: 60 City Code: 4 Website: support.ap.dell.com Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 1 800 880 193 Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1 800 881 306 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 881 386 Customer Care toll-free: 1800 881 306 (option 6) Transaction Sales toll-free: 1 800 888 202 Corporate Sales toll-free: 1 800 888 213 Mexico International Access Code: 00 Country Code: 52 E-mail:..

Contacting Dell - Page 148

148 Contacting Dell Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 Website: support.euro.dell.com Technical Support for XPS 020 674 45 94 Technical Support for all other Dell computers 020 674 45 00 Technical Support Fax 020 674 47 66 Home/Small Business Customer Care 020 674 42 00 Relational Customer Care 020 674 4325 Home/Small Business Sales 020 674 55 00 Relational Sales 020 674 50 00 Home/Small Business Sales Fax 020 674 47 75 Relational Sales Fax 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 New Zealand International Access..

Contacting Dell - Page 149

Contacting Dell 149 Poland (Warsaw) International Access Code: 011 Country Code: 48 City Code: 22 Website: support.euro.dell.com E-mail: pl_support_tech@dell.com Customer Service Phone 57 95 700 Customer Care 57 95 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 Portugal International Access Code: 00 Country Code: 351 Website: support.euro.dell.com Technical Support 707200149 Customer Care 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fax 21 424 01 12 Puerto Rico E-mail: la-techsupport@dell.com General Suppo..

support.ap.dell.com - Page 150

150 Contacting Dell Singapore (Singapore) International Access Code: 005 Country Code: 65 NOTE: The phone numbers in this section should be called from within Singapore or Malaysia only. Website: support.ap.dell.com Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1 800 394 7430 Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1 800 394 7488 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1 800 394 7478 Customer Care toll-free: 1 800 394 7430 (option 6) Transaction Sales toll-free: 1 800 394 7412 Corpor..

Contacting Dell - Page 151

Contacting Dell 151 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 Website: support.euro.dell.com Home and Small Business Technical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fax 902 118 539 Corporate Technical Support 902 100 130 Customer Care 902 115 236 Switchboard 91 722 92 00 Fax 91 722 95 83 Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8 Website: support.euro.dell.com Technical Support for XPS 0771 340 340 Technical Support for all other Dell products 08 590 05 199 Relational..

Contacting Dell - Page 152

152 Contacting Dell Taiwan International Access Code: 002 Country Code: 886 Website: support.ap.dell.com E-mail: ap_support@dell.com Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) toll-free: 00801 86 1011 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 00801 60 1256 Customer Care toll-free: 00801 60 1250 (option 5) Transaction Sales toll-free: 00801 65 1228 Corporate Sales toll-free: 00801 651 227 Thailand International Access Code: 001 Country Code: 66 Website: support.ap.dell.com Technical Support (OptiPlex, La..

Contacting Dell - Page 153

Contacting Dell 153 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Website: support.euro.dell.com E-mail: dell_direct_support@dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/form/home.asp Sales Home and Small Business Sales 0870 907 4000 Corporate/Public Sector Sales 01344 860 456 Customer Care Home and Small Business Customer Care 0870 906 0010 Corporate Customer Care 01344 373 185 Preferred Accounts (500–5000 employees) 0870 906 0010 Global Accounts Customer Care 01344 373 186 Central Government Customer Care 01344 373 193 Local Governm..

Contacting Dell - Page 154

154 Contacting Dell U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1 Automated Order-Status Service toll-free: 1-800-433-9014 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 Hardware and Warranty Support (Dell TV, Printers, and Projectors ) for Relationship customers toll-free: 1-877-459-7298 Americas Consumer XPS Support toll-free: 1-800-232-8544 Consumer (Home and Home Office) Support for all other Dell products toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 F..

U.S. Virgin Islands - Page 155

Contacting Dell 155 U.S. Virgin Islands E-mail: la-techsupport@dell.com General Support 1-877-702-4288 Venezuela Website: www.dell.com/ve E-mail: la-techsupport@dell.com General Support 0800-100-4752 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers

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Contacting Dell - Page 156

156 Contacting Dell

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Specifications - Page 157

Specifications 157 Specifications Processor Processor type Intel ® Core™ Solo processor or Intel ® Core™ Duo processor L1 cache 32-KB x2 I-cache 32-KB x2 D-cache L2 cache 2 MB External bus frequency (front side bus) 533 MHz and 667MHz System Information System chip set Mobile Intel 945GM Express Data bus width 64 bits DRAM bus width dual-channel (2) 64-bit buses Processor address bus width 32 bits Flash EPROM 1 MB Graphics bus internal PCI bus 32 bits ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC cards. ExpressCard controller Intel IC..

5-in-1 Media Card Reader - Page 158

158 Specifications 5-in-1 Media Card Reader 5-in-1 media memory card controller Ricoh R5C832 5-in-1 media memory card connector 5-in-1 combo card connector Cards supported MS MS Pro SD/SDIO MMC xD CF Type I/II & IBM ® Microdrive through ExpressCard adapter 5-in-1 media memory card connector size 36.8 x 29.3 x 4.75 mm Memory Memory module connector two SODIMM connectors Memory module capacities 256 MB, 512 MB, 1 GB, and 2GB Memory type 1.8-V SODIMM DDR-2 Minimum memory 256 MB Maximum memory 2 GB Ports and Connectors Audio microphone connector, stereo headphone/speaker connector IEEE 139..

Specifications - Page 159

Specifications 159 Communications Modem: Type v.92 56K MDC Controller softmodem Interface internal HDA bus Network adapter 10/100 Ethernet LAN on system board Wireless internal Mini-Card Wi-Fi and Bluetooth ® wireless technology support Video Video type: integrated on system board Video controller Intel ® GMA950 Video memory Up to 224 MB shared if total computer memory is 512 MB or greater; up to 128 MB shared if total computer memory is 256 MB LCD interface LVDS TV support NTSC/PAL Audio Audio type High Definition Audio (HDA) bus Audio controller Sigmatel STAC9200 Stereo conversion 24-bi..

Specifications - Page 160

160 Specifications Display Type (active-matrix TFT) 14.1-inch WXGA and 14.1-inch WXGA+ Dimensions: Height 206 mm (8.11 inches) Width 320 mm (12.59 inches) Diagonal 357.74 mm (14.1 inches) Maximum resolutions: WXGA WXGA+ 1280 x 800 at 262,144 colors 1440 x 900 at 262,144 colors Refresh rate 60 Hz Operating angle 0 ° (closed) to 180° Viewing angles: Horizontal ±40° (WXGA) typical Vertical +15°/–30° (WXGA) Pixel pitch: WXGA WXGA+ 0.237 mm 0.211 mm Controls brightness can be controlled through keyboard shortcuts Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layou..

Specifications - Page 161

Specifications 161 Battery Type 6-cell "smart" lithium ion 9-cell "smart" lithium ion Dimensions: Depth 49 mm (1.93 inches) (6 cell) 60.1 mm (2.37 inches) (9 cell) Height 24 mm (0.94 inch) Width 206.8 mm (8.14 inches) Weight 0.32 kg (0.7 lb) (6 cell) 0.48 kg (1.06 lb) (9 cell) Voltage 11.1 VDC Charge time (approximate) : Computer off 2 hours (6-cell) 3 hours (9-cell) Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. See "Power Problems" on page 96. See "Using a Battery" on page 37 for mor..

Specifications - Page 162

162 Specifications Rated output voltage 19.5 +/–1.0 VDC Dimensions: Height 28.2 mm (1.11 inches) Width 57.9 mm (2.28 inches) Depth 137.2 mm (5.4 inches) Weight (with cables) 0.4 kg (0.9 lb) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Physical Height 38.6 mm (1.52 inches) Width 330 mm (12.99 inches) Depth 243 mm (9.56 inches) Weight (with 6-cell battery, CDRW/DVD combo, and 40G hard drive): Configurable to less than 2.5 kg (5.5 lb) Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–..

Specifications - Page 163

Specifications 163 Maximum shock (measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms half- sine pulse for storage): Operating 142 G Storage 163 G Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.2 to 10,668 m (–50 to 35,000 ft) Environmental (continued)

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Specifications - Page 164

164 Specifications

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Viewing the System Setup Screen - Page 165

Appendix 165 Appendix Using the System Setup Program NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program. (An exception is the External Hot Key option, which you can disable or enable only through the system setup program.) For more information on configuring features for your operating system, see the Windows Help and Support Center. To access the Help and Support Center, see page 13. The system setup screens display the current setup information and settings..

Changing the Boot Sequence - Page 166

166 Appendix The window at the bottom tells you how to control the system setup program with key functions. Use these keys to select a category, modify its settings, or exit the system setup program. Commonly Used Options Certain options require that you reboot the computer for new settings to take effect. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start the operating system. You can control the boot sequence and enable/disable devices using the Boot Order page of the system setup program. NOTE: To change the ..

Computer, Keyboard, and Display - Page 167

Appendix 167 3 Turn on the computer. When the DELL logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. 4 When the boot device list appears, highlight the device from which you want to boot and press <Enter>. The computer boots to the selected device. The next time you reboot the computer, the previous boot order is restored. Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions locate..

Dell Technical Support Policy (U.S. Only) - Page 168

168 Appendix Floppy Drive NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally misalign the heads which prevents the drive from operating. Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppies to remove contaminants that accumulate during normal operation. CDs and DVDs NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed-air product. Never touch the lens in the drive. If you notice problems, such as skipping, with the playback quality..

Definition of "Dell-Installed" Software and Peripherals - Page 169

Appendix 169 Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft ® Office, Norton Antivirus, and so on). Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or ExpressCard accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included. D..

Macrovision Product Notice - Page 170

170 Appendix If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by ..

Glossary - Page 171

Glossary 171 Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI — advanced configuration and power interface — A power management specification that enables Microsoft ® Windows ® operating systems to put a computer in standby or hibernate mode to conserve the amount of electrical power allocated to each device attached to the com..

merchandise passport - Page 172

172 Glossary bootable disk — A disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available. bps — bits per second — The standard unit for measuring data transmission speed. BTU — British thermal unit — A measurement of heat output. bus — A communication pathway between the components in your computer. bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. byte — The basic data unit used by your computer. A byte is usually..

Glossary - Page 173

Glossary 173 DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz. device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver — See driver . DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors. disk striping — A technique for spreading data over multiple disk drives. Disk striping can speed ..

Glossary - Page 174

174 Glossary ENERGY STAR ® — Environmental Protection Agency requirements that decrease the overall consumption of electricity. EPP — enhanced parallel port — A parallel connector design that provides bidirectional data transmission. ESD — electrostatic discharge — A rapid discharge of static electricity. ESD can damage integrated circuits found in computer and communications equipment. expansion card — A circuit board that installs in an expansion slot on the system board in some computers, expanding the capabilities of the computer. Examples include video, modem, and sound ca..

Glossary - Page 175

Glossary 175 heat sink — A metal plate on some processors that helps dissipate heat. help file — A file that contains descriptive or instructional information about a product. Some help files are associated with a particular program, such as Help in Microsoft Word. Other help files function as stand- alone reference sources. Help files typically have a filename extension of .hlp or .chm . hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer. When you restart the computer, the memory information t..

Glossary - Page 176

176 Glossary L LAN — local area network — A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network (WAN). LCD — liquid crystal display — The technology used by portable computer and flat-panel displays. LED — light-emitting diode — An electronic component that emits light to indicate the status of the computer. local bus — A data bus that provides a fast throughput for devices to the processor. LPT — l..

Glossary - Page 177

Glossary 177 NVRAM — nonvolatile random access memory — A type of memory that stores data when the computer is turned off or loses its external power source. NVRAM is used for maintaining computer configuration information such as date, time, and other system setup options that you can set. O optical drive — A drive that uses optical technology to read or write data from CDs, DVDs, or DVD+RWs. Example of optical drives include CD drives, DVD drives, CD-RW drives, and CD-RW/DVD combo drives. P parallel connector — An I/O port often used to connect a parallel printer to your computer...

vertical frequency - Page 178

178 Glossary readme file — A text file included with a software package or hardware product. Typically, readme files provide installation information and describe new product enhancements or corrections that have not yet been documented. read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if: • It resides on a physically write-protected floppy disk, CD, or DVD. • It is located on a network in a directory and the system administrator has assigned rights only to specific individuals. refresh rate — The frequency, measured in Hz, at ..

motherboard - Page 179

Glossary 179 software — Anything that can be stored electronically, such as computer files or programs. S/PDIF — Sony/Philips Digital Interface — An audio transfer file format that allows the transfer of audio from one file to another without converting it to and from an analog format, which could degrade the quality of the file. standby mode — A power management mode that shuts down all unnecessary computer operations to save energy. Strike Zone ™ — Reinforced area of the platform base that protects the hard drive by acting as a dampening device when a computer experiences reso..

Glossary - Page 180

180 Glossary UTP — unshielded twisted pair — Describes a type of cable used in most telephone networks and some computer networks. Pairs of unshielded wires are twisted to protect against electromagnetic interference, rather than relying on a metal sheath around each pair of wires to protect against interference. UXGA — ultra extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1600 x 1200. V video controller — The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides ..

Glossary - Page 181

Glossary 181 Z ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip . A special kind of zipped file is a self-extracting file, which has a filename extension of .exe . You can unzip a self-extracting file by double-clicking it. Zip drive — A high-capacity floppy drive developed by Iomega Corporation that uses ..

Glossary - Page 182

182 Glossary

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Index - Page 183

Index 183 Index Numbers 5-in-1 media memory card reader, 67 A audio connectors, 20 audio device connecting, 49 enabling, 62 audio. See sound B battery charge gauge, 38 charging, 41 checking the charge, 38 conserving power, 39 description, 23 meter, 38 performance, 37 power meter, 38 removing, 41 storing, 42 battery-bay latch release, 23 blanks ExpressCards, 65 removing, 66, 69 Bluetooth wireless technology card device status light, 18 installing, 128 boot sequence, 166 brightness adjusting, 31 C CardBus technology ExpressCards, 65 media memory cards, 67 carnet, 134 CD drive problems, 85 CD-..

hard drive - Page 184

184 Index device status lights, 16 diagnostics Dell, 81, 84 display adjusting brightness, 31 adjusting the size of icons, 131 adjusting the size of toolbars, 131 description, 16 resolution, 31 switching the video image, 31 display latch, 18 documentation End User License Agreement, 11 ergonomics, 11 online, 13 Product Information Guide, 11 regulatory, 11 safety, 11 warranty, 11 Dolby headphones, setting up, 62 drivers about, 101 identifying, 101 reinstalling, 101 Drivers and Utilities CD, 102 drives problems, 85 See hard drive DVD drive problems, 85 DVDs playing, 43 E End User License Agree..

Index - Page 185

Index 185 keypad numeric, 33 L labels Microsoft Windows, 12 Service Tag, 12 lost computer, 80 M media control buttons Dell MediaDirect button, 46 description, 17 play/pause/Dell MediaDirect, 17 media memory cards blanks, 69 CardBus technology, 67 installing, 68 removing, 69 slots, 67 types, 67 memory adding, 116, 118 installing, 115 removing, 116, 119 memory module cover, 23 messages error, 88 Microsoft Windows label, 12 Mobile Broadband (WWAN) network connections, 76 modem installing, 121 modem connector description, 21 modem cover description, 24 module bay device security screw, 114 swap..

(continued) - Page 186

186 Index problems (continued) computer does not start up, 93 computer stops responding, 93 conflicts, 103 Dell Diagnostics, 81, 84 Dell MediaDirect, 94 drives, 85 DVD drive, 85 error messages, 88 hard drive, 86 IEEE 1394 connector, 92 keyboard, 92 lockups, 93 network, 96 power, 96 power light conditions, 96 printer, 97 program crashes repeatedly, 93 program stops responding, 93 programs and Windows compatibility, 94 restore operating system to previous state, 104 scanner, 97 slow computer performance, 87, 95 software, 93-95 speakers, 98 spyware, 87, 95 technical support policy, 169 video a..

Index - Page 187

Index 187 touch pad cleaning, 167 customizing, 36 description, 17 tracking software protecting your computer, 80 transferring information to a new computer, 26 traveling with the computer by air, 134 identification tag, 133 packing, 133 tips, 134 troubleshooting conflicts, 103 Dell Diagnostics, 81, 84 external keyboard problems, 92 Hardware Troubleshooter, 103 Help and Support Center, 13 restore computer to previous operating state, 104 TV connecting, 49 U uninterruptible power supply. See UPS UPS, 30 USB connectors description, 21-22 V video problems, 99 video connector description, 22 vol..

Index - Page 188

188 Index

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