Dell Inspiron 9200 User Manual English

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w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Dell™ Inspiron™ 9200 Owner’s Manual Model PP14L

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Notes, Notices, and Cautions - Page 2

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Dell Inspiron Help file. To access the help file, see page 9. If you purchased a Dell™ n Series computer, any references in this document to Microsoft ® Windows ® operating sys..

Contents - Page 3

Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 A Tour of Your Computer Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Left Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Right Side View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 2 Setting Up Your Computer Connecting to the Internet . . . . . . . . . . . . ..

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4 Contents Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Removing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Installing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 4 Using CD, DVDs, and Other Multimedia Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Copying CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 How to Copy a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . 29..

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Contents 5 6 Using PC Cards PC Card Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 PC Card Blanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Extended PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Installing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Removing a PC Card or Blank . . . . . . . . . . . . . . . . . . . . . . . 41 7 Setting Up a Home and Office Network Connecting to a Network Adapter . . . . . . . . . . . . . . . . . . . . . 43 Network Setup Wizard . . . . . . . . . . . . . . . . . . . ...

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6 Contents A program crashes repeatedly . . . . . . . . . . . . . . . . . . . . . 56 A program is designed for an earlier Windows operating system . . . . . 57 A solid blue screen appears . . . . . . . . . . . . . . . . . . . . . . 57 Other software problems . . . . . . . . . . . . . . . . . . . . . . . 57 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Power Problems . . . . . . . . . . . . . . . . . . . . ...

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Contents 7 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Returning a Hard Drive to Dell . . . . . . . . . . . . . . . . . . . . . 75 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Mini PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Hinge Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Coin-Cell Battery . . . . . . . . . . ...

Contents - Page 8

8 Contents

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Dell™ Product Information Guide - Page 9

Finding Information 9 Finding Information What Are You Looking For? Find It Here • Warranty information • Terms and Conditions • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Dell™ Product Information Guide NOTE: This document is available as a PDF at support.dell.com . • How to set up my computer Setup Diagram • Tips on using Microsoft ® Windows ® • How to play CDs and DVDs • How to use standby mode and hibernate mode • How to change my display resolution • How to clean my computer Dell Inspiron Help File 1 Cl..

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10 Finding Information w w w . d e l l . c o m | s u p p o r t . d e l l . c o m • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft Windows License These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries. • Latest drivers for my computer • Answers to technical service and support ..

A Tour of Your Computer - Page 11

A Tour of Your Computer 11 A Tour of Your Computer Front View DISPLAY LATCHES — Keeps the display closed. DISPLAY LATCH RELEASE — Slide this to release the display latches and open the display. DISPLAY — For more information about your display, see the Dell Inspiron Help file. To access the help file, see page 9. display latch release keyboard display touch pad touch pad buttons (2) power button speakers keyboard status lights (5) device status lights (3) media control buttons (7) display latches (2)

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12 A Tour of Your Computer w w w . d e l l . c o m | s u p p o r t . d e l l . c o m POWER BUTTON — Press the power button to turn on the computer or to enter or exit a power management mode. NOTICE: To avoid losing data when you turn off your computer, shut down your computer through the Start menu instead of pressing the power button. DEVICE STATUS LIGHTS If the computer is connected to an electrical outlet, the light operates as follows: • Solid green: The battery is charging. • Flashing green: The battery is almost fully charged. If the computer is running on a battery, the light ..

A Tour of Your Computer - Page 13

A Tour of Your Computer 13 TOUCH PAD — Provides the functionality of a mouse. MEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback. SPEAKERS — To adjust the volume of the integrated speakers, press the media control buttons or speaker- volume keyboard shortcuts. For more information, see page 37. TOUCH PAD BUTTONS — Touch pad buttons provide the functionality of a mouse. KEYBOARD — The keyboard includes a numeric keypad as well as the Microsoft ® Windows ® logo key. For information on supported keyboard shortcuts, see "Key Combinations" on page 36. Mutes the sound...

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14 A Tour of Your Computer w w w . d e l l . c o m | s u p p o r t . d e l l . c o m KEYBOARD STATUS LIGHTS The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled. Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled. Turns on when wireless networking is enabled. To enable or disable wireless networking, press <Fn><F2>. Turns on when a card with Bluetooth ® wireless technology is enabled. NOTE: The card with Bluetooth wireless technology is an optional feature, so the l..

Left Side View - Page 15

A Tour of Your Computer 15 Left Side View OPTICAL DRIVE — You can install devices such as a DVD drive or other optical drive in the optical drive bay. For more information, see page 88. OPTICAL - DRIVE - TRAY EJECT BUTTON — Press this button to eject a CD or DVD from the optical drive. USB CONNECTORS — Connect USB devices, such as a mouse, keyboard, or printer. You can also connect the optional floppy drive directly to a USB connector using the optional floppy-drive cable AIR VENT — The computer uses fans to create airflow through the vents, which prevents the computer from overheat..

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16 A Tour of Your Computer w w w . d e l l . c o m | s u p p o r t . d e l l . c o m SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot. Right Side View S ECURE D IGITAL I/O SLOT — The Secure Digital I/O slot supports one Secure Digital memory card or other SDI/O device. Use Secure Digital memory cards to save or back up data. audio connectors IEEE 1394 connector PC Card slot h..

Dell Inspiron Help - Page 17

A Tour of Your Computer 17 AIR VENT — The computer uses fans to create airflow through the vents, which prevents the computer from overheating. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. AUDIO CONNECTORS IEEE 1394 CONNECTOR — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras. HARD DRIVE — Stores software and data. PC C ARD ..

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18 A Tour of Your Computer w w w . d e l l . c o m | s u p p o r t . d e l l . c o m DIGITAL - VIDEO INTERFACE (DVI) CONNECTOR VIDEO CONNECTOR AC ADAPTER CONNECTOR — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may ca..

A Tour of Your Computer - Page 19

A Tour of Your Computer 19 USB CONNECTORS S- VIDEO TV- OUT CONNECTOR NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector. MODEM CONNECTOR (RJ-11) Connect USB devices, such as a mouse, keyboard, or printer. Connects your computer to a TV. Also connects digital audio capable devices using the TV/digital audio adapter cable. Connects the computer to a network. The green, orange, and yellow lights next to the connector indicate activity for wired network commu..

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20 A Tour of Your Computer w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Bottom View BATTERY CHARGE GAUGE — Provides information on the battery charge. For more information, see "Checking the Battery Charge" on page 26. BATTERY - BAY LATCH RELEASE — Releases the battery from the battery bay. For more information, see "Removing a Battery" on page 27. BATTERY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. For more information, see "Using a Battery" on page 25. HARD DRIVE — Stores software and data. For more ..

Setting Up Your Internet Connection - Page 21

Setting Up Your Computer 21 Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: • Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections. • DSL connections that provide high-speed Internet access through your existing telephone line. With a ..

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22 Setting Up Your Computer w w w . d e l l . c o m | s u p p o r t . d e l l . c o m 4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs) . • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually . • If you have a CD, click Use the CD I got from an ISP . 5 Click Next . If you selected Set up my connection manually , continue to step 6. Otherwise, follow the instructions on the screen to complete..

Power Protection Devices - Page 23

Setting Up Your Computer 23 3 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions. The level of protection is usually comm..

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24 Setting Up Your Computer w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack during electrical storms. Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies NOTICE: Loss of power ..

Product Information Guide - Page 25

Using a Battery 25 Using a Battery Battery Performance CAUTION: Before you begin any of the procedures in this chapter, follow the safety instructions in the Product Information Guide . NOTE: Batteries for portable computers are covered only during the initial 1-year period of the limited warranty for your computer. For more information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with..

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26 Using a Battery w w w . d e l l . c o m | s u p p o r t . d e l l . c o m CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage. Checking the Battery Charge The Dell QuickSet Battery Meter, the Microsoft ® Windows ® Power Meter window and icon, the battery charge gauge, and the low-battery warning p..

Charging the Battery - Page 27

Using a Battery 27 Low-Battery Warning NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically. A pop-up window warns you when the battery charge is approximately 90 percent depleted. For more information about low-battery alarms, see "Power Management" in the Dell Inspiron Help file. To access the help file, see page 9. Charging the Battery NOTE: The AC adapter charges a completely discharged battery in approximately..

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28 Using a Battery w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Installing a Battery 1 Slide the battery lengthwise into the bay at a 45-degree angle. 2 Press the other side down until the latch release clicks. Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it. battery battery charge gauge battery-bay latch release

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Using CD, DVDs, and Other Multimedia - Page 29

Using CD, DVDs, and Other Multimedia 29 Using CD, DVDs, and Other Multimedia Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Dell Inspiron Help file. To access the help file, see page 9. Copying CDs and DVDs NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs. This section applies only to computers that have a CD-R, CD-RW, DVD+RW, DVD+R, or DVD/CD-RW combo drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions show how to make an exact copy of a CD or DVD. You can also use Sonic..

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30 Using CD, DVDs, and Other Multimedia w w w . d e l l . c o m | s u p p o r t . d e l l . c o m 4 To copy a CD or DVD: • If you have one CD or DVD drive , ensure that the settings are correct and click Copy . The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive. When prompted, insert a blank CD or DVD into the CD or DVD drive and click OK . • If you have two CD or DVD drives , select the drive into which you have inserted your source CD or DVD and click Copy . The computer copies the data on the CD or DVD to the blank CD or DVD. When..

Connecting Your Computer to a TV or Audio Device - Page 31

Using CD, DVDs, and Other Multimedia 31 Connecting Your Computer to a TV or Audio Device NOTE: Video and audio cables for connecting your computer to a TV or other audio device are not included with your computer. Cables may be purchased at most consumer electronics stores. The composite TV-out adapter cable is available for purchase from Dell. Your TV has either an S-video input connector or a composite video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available S-video cable or composite video cable to connect your computer to y..

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32 Using CD, DVDs, and Other Multimedia w w w . d e l l . c o m | s u p p o r t . d e l l . c o m 3 Plug the other end of the S-video cable in to the S-video input connector on your TV. 4 Plug the single-connector end of the audio cable in to the headphone connector on your computer. 5 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 6 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 7 See "Enabling the Display Settings for a TV" on page 34 to ensure t..

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Using CD, DVDs, and Other Multimedia 33 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite TV-out adapter cable to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable in to the composite video-input connector on the composite TV-out adapter cable. 4 Plug the other end of the composite video cable in to the composite video-input connector on the TV. composite TV-out adapter cable composite video cable audio cable S-video TV-out connector S-video connector composite TV-out adapter cable composite video..

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34 Using CD, DVDs, and Other Multimedia w w w . d e l l . c o m | s u p p o r t . d e l l . c o m 5 Plug the single-connector end of the audio cable in to the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 7 Turn on the TV and any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 34 to ensure that the computer recognizes and works properly with the TV. Enabling the Display Settings for ..

Using the Keyboard and Touch Pad - Page 35

Using the Keyboard and Touch Pad 35 Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down <Fn> and press the desired key. • To enable the keypad, press <Num Lk>. The light indicates that the keypad is active. • To disable the keypad, press <Num Lk> again. numeric keypad 9

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36 Using the Keyboard and Touch Pad w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Key Combinations System Functions Battery CD or DVD Tray Display Functions Radios (Including Wireless Networking and an Internal Card With Bluetooth ® Wireless Technology) <Ctrl><Shift><Esc> Opens the Task Manager window <Fn><F4> Enables and disables the numeric keypad <Fn><F5> Enables and disables the scroll lock <Fn><F3> Displays the Dell™ QuickSet Battery Meter. For more information about Dell QuickSet, see the Dell Inspiron Help file. To ..

Using the Keyboard and Touch Pad - Page 37

Using the Keyboard and Touch Pad 37 Power Management Speaker Functions Microsoft ® Windows ® Logo Key Functions To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware , and click Keyboard . For information about the Control Panel, see the Dell Inspiron Help file. To access the help file, see page 9. <Fn><Esc> Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. See "Power Manageme..

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38 Using the Keyboard and Touch Pad w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button. • To select and move (or drag) an object, position the cursor on the object and tap down-up- down on the touch pad. ..

Using PC Cards - Page 39

Using PC Cards 39 Using PC Cards PC Card Types See "Specifications" on page 91 for information on supported PCMCIA cards and PC card slots. NOTE: A PC Card is not a bootable device. The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards. "Type" of card refers to its thickness, not its functionality. PC Card Blanks Your computer shipped with a plastic blank installed in the PC Card slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no PC Card is installed in..

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40 Using PC Cards w w w . d e l l . c o m | s u p p o r t . d e l l . c o m CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . To install a PC Card: 1 Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again. The computer recognizes most PC Cards and automat..

Removing a PC Card or Blank - Page 41

Using PC Cards 41 Removing a PC Card or Blank NOTICE: Use the PC Card configuration utility (click the icon in the taskbar) to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. Do not attempt to eject a card by pulling its cable, if one is attached. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . 1 Press the latch and remove the card or blank. For some latches, you must press the latch twice: once t..

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42 Using PC Cards w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Setting Up a Home and Office Network - Page 43

Setting Up a Home and Office Network 43 Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer. NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure. 2 Connect the other end of the network cable to a network connection device, such as a network wall connector. NOTE: Do not use a ..

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44 Setting Up a Home and Office Network w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Network Setup Wizard The Microsoft ® Windows ® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs → Accessories → Communications , and then click Network Setup Wizard . 2 On the welcome screen, click Next . 3 Click Checklist for creating a network . NOTE: Selecting the connection method labeled " This computer ..

Connecting to a Wireless Network in Microsoft - Page 45

Setting Up a Home and Office Network 45 Connecting to a Wireless Network in Microsoft ® Windows ® XP Your wireless network card requires specific software and drivers in order to connect to a network. The software is already installed. If the software is removed or corrupted, follow the instructions included in the user's guide for your wireless network card. The user’s guide is available on the Dell Support website at support.dell.com . When you turn on your computer, a pop-up appears from the network icon in the notification area whenever a network is detected in the area for which yo..

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46 Setting Up a Home and Office Network w w w . d e l l . c o m | s u p p o r t . d e l l . c o m 2 Click to select the network you want to configure, and then click Connect or double-click the network listing to initiate configuration. If you select a secure network (identified by a icon), you must enter a WEP or WPA key when prompted. NOTE: Network security settings are unique to your network. Dell cannot provide this information. Your network is configured automatically. NOTE: Your computer can take up to 1 minute to connect to the network. After your computer is configured for the wirel..

When to Use the Dell Diagnostics - Page 47

Solving Problems 47 Solving Problems Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in this chapter and run the Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell™ computers. Start the Dell Diagnostics from your hard drive. The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your..

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48 Solving Problems w w w . d e l l . c o m | s u p p o r t . d e l l . c o m • If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell before continuing on to the Dell Diagnostics. See "Contacting Dell" on page 99. If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue . 6 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and t..

Product Information Guide - Page 49

Solving Problems 49 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. 4 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . Tab Function Results Displays the results of the test and any error conditions encountered. Errors Displays error c..

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50 Solving Problems w w w . d e l l . c o m | s u p p o r t . d e l l . c o m DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Problems writing to a DVD+RW drive C LEAN THE DRIVE OR DISK — See the Dell Inspiron Help file. To access the help file, see page 9. E NSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE C HECK THE CABLE CONNECTIONS C HECK FOR HARDWARE INCOMPATIBILITI..

If you cannot eject the DVD or DVD+RW drive tray - Page 51

Solving Problems 51 If you cannot eject the DVD or DVD+RW drive tray If you hear an unfamiliar scraping or grinding sound Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network. 1 Ensure that the computer is shut down. 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly unt..

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52 Solving Problems w w w . d e l l . c o m | s u p p o r t . d e l l . c o m C HECK THE M ICROSOFT O UTLOOK ® E XPRESS S ECURITY S ETTINGS — If you cannot open your e-mail attachments: 1 In Outlook Express, click Tools , click Options , and then click Security . 2 Click Do not allow attachments to remove the checkmark. C HECK THE TELEPHONE LINE CONNECTION — C HECK THE TELEPHONE JACK — C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — U SE A DIFFERENT TELEPHONE LINE — • Verify that the telephone line is connected to the jack on the modem. (The jack has either a green lab..

Product Information Guide - Page 53

Solving Problems 53 Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. S CAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protectio..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 54

54 Solving Problems w w w . d e l l . c o m | s u p p o r t . d e l l . c o m IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . NOTE: Use the integrated keyboard when working in MS-DOS ® mode or when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functi..

External keyboard problems - Page 55

Solving Problems 55 External keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional. Unexpected characters C HECK THE KEYBOARD CABLE — Shut down the computer. Disconnect the keyboard cable and check it for damage, and firmly reconnect the cable. If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer. C HECK THE EXTERNAL KEYBOARD — 1 Shut down the computer, wait 1 minute, and turn it on again. 2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink durin..

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56 Solving Problems w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . The computer does not start up The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. A program stops responding A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. E NSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED ..

Solving Problems - Page 57

Solving Problems 57 A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems R UN THE P ROGRAM C OMPATIBILITY W IZARD — The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to All Programs → Accessories , and then click Program Compatibility Wizard . 2 In the welcome screen, click Next . 3 Follow the instructions on the screen. T URN THE COMPUTER OFF — If you are unable to get a response by pressing a key o..

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58 Solving Problems w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . S CAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with ..

Product Information Guide - Page 59

Solving Problems 59 PC Card Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . NOTE: See the Dell Inspiron Help file for information on standby mode. To access the help file, see page 9. C HECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR — No light indicates that no network communication exists. Replace the network cable. R ESTART THE COMPUTER AND LOG ON TO ..

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60 Solving Problems w w w . d e l l . c o m | s u p p o r t . d e l l . c o m C HARGE THE BATTERY — The battery charge may be depleted. 1 Reinstall the battery. 2 Use the AC adapter to connect the computer to an electrical outlet. 3 Turn on the computer. C HECK THE BATTERY STATUS LIGHT — If the battery status light flashes orange or is a steady orange, the battery charge is low or depleted. Connect the computer to an electrical outlet. If the battery status light flashes green and orange, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electric..

Product Information Guide - Page 61

Solving Problems 61 Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer. Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer. C HECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and troublesho..

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62 Solving Problems w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . No sound from integrated speakers No sound from external speakers NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off. R ESTART THE COMPUTER AND TRY THE SCANNER AGAIN C HECK THE CABLE CONNECTIONS — • See the scanner documentat..

Touch Pad or Mouse Problems - Page 63

Solving Problems 63 No sound from headphones Touch Pad or Mouse Problems A DJUST THE W INDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower- right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. D ISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector. T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E LIMINATE POSSI..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 64

64 Solving Problems w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Video and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. T O VERIFY THAT THE PROBLEM IS WITH THE MOUSE , CHECK THE TOUCH PAD — 1 Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer. 4 At the Windows deskto..

If the display is difficult to read - Page 65

Solving Problems 65 If the display is difficult to read If only part of the display is readable C HECK THE SYSTEM FOR POWER — Ensure that the system has battery power or is plugged into an electrical outlet. A DJUST THE BRIGHTNESS — Press <Fn> and the up- or down-arrow key. M OVE THE EXTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR — If your external speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor. E LIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, halogen lamps, or..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 66

66 Solving Problems w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. Many drivers, such as the keyboard driver, come with your Microso..

Using Windows XP Device Driver Rollback - Page 67

Solving Problems 67 Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel . 2 Under Pick a Category , click Performance and Maintenance . 3 Click System . 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager . 6 Right-click the device for which the new driver was installed and click Properties . 7 Click the Drivers tab. 8 Click Roll Back Driver . If Device ..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 68

68 Solving Problems w w w . d e l l . c o m | s u p p o r t . d e l l . c o m • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer. Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system s..

Using Dell PC Restore by Symantec - Page 69

Solving Problems 69 5 Click Next . The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts. 6 After the computer restarts, click OK . To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration. Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Pro..

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70 Solving Problems w w w . d e l l . c o m | s u p p o r t . d e l l . c o m 2 Immediately upon seeing the blue bar, press <Ctrl><F11>. If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then restart the computer again. NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step. 3 On the next screen that appears, click Restore . 4 On the next screen, click Confirm . The restore process takes approximately 6–10 minutes to complete. 5 When prompted, click Finish to reboot the computer. NOTE: Do not manuall..

Adding and Replacing Parts - Page 71

Adding and Replacing Parts 71 Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see page 72). • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse orde..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 72

72 Adding and Replacing Parts w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, ..

do not touch - Page 73

Adding and Replacing Parts 73 5 Disconnect your computer and all attached devices from their electrical outlets, slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay. 6 Remove the optical drive, if installed, from the optical drive bay. See page 88. 7 Press the power button to ground the system board. 8 Remove any installed PC Cards from the PC Card slot. 9 Close the display and turn the computer upside down on a flat work surface. 10 Remove the hard drive. See page 73. Hard Drive CAUTION: If you remove the hard drive from the ..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 74

74 Adding and Replacing Parts w w w . d e l l . c o m | s u p p o r t . d e l l . c o m NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive. To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin" on page 71. 2 Turn the computer over, and remove the hard drive screws. NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" in the Product Information Guide . 3 ..

Returning a Hard Drive to Dell - Page 75

Adding and Replacing Parts 75 Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 91 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before you begin any of the procedures in this section, foll..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 76

76 Adding and Replacing Parts w w w . d e l l . c o m | s u p p o r t . d e l l . c o m 3 Turn the computer over, loosen the captive screws on the memory module cover, and then remove the cover. NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory- module securing clips. 4 If you are replacing a memory module, remove the existing module: a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b Remove the module from the connector.

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77 - Page 77

Adding and Replacing Parts 77 NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIMMA” before you install a module in the connector labeled “DIMMB.” Insert memory modules at a 45-degree angle to avoid damaging the connector. NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. 5 Ground yourself and install the new memory module: a Align the notch in the module edge connector with the tab in the connector slot. b Slide the module firmly into t..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 78

78 Adding and Replacing Parts w w w . d e l l . c o m | s u p p o r t . d e l l . c o m 6 Replace the memory module cover. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer.

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Adding and Replacing Parts - Page 79

Adding and Replacing Parts 79 7 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 8 Reinstall the hard drive. See page 73. 9 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. If prompted, press <F1> to continue. To confirm the amount of memory installed in the computer, click the Start button, click Help and Support , and then click Computer Information . Modem CAUTION: Before you begin any of the procedures in this section, follow the..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 80

80 Adding and Replacing Parts w w w . d e l l . c o m | s u p p o r t . d e l l . c o m 4 Remove the existing modem: a Remove the screw securing the modem to the system board, and set it aside. b Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable. 5 Install the replacement modem: a Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. b Align the modem with the screw holes and press the modem into t..

Adding and Replacing Parts - Page 81

Adding and Replacing Parts 81 Mini PCI Card If you ordered a Mini PCI card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . 1 Follow the procedures in "Before You Begin" on page 71. 2 Turn the computer over and loosen the captive screws from the modem cover. 3 Place your finger under the cover at the indentation and lift the cover open. 4 If a Mini PCI card is not already installed, go to step 5. If you are replacing a Mini PCI card, remove the existing card: ..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 82

82 Adding and Replacing Parts w w w . d e l l . c o m | s u p p o r t . d e l l . c o m b Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly. c Lift the Mini PCI card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 5 Install the replacement Mini PCI card: a Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector until it clicks. Mini PCI card metal securing tabs (2)

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Product Information Guide - Page 83

Adding and Replacing Parts 83 NOTICE: To avoid damaging the Mini PCI card, never place cables under the card. b Connect the antenna cables to the Mini PCI card if a wireless card is installed in your computer. 6 Replace the modem cover. Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid dam..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 84

84 Adding and Replacing Parts w w w . d e l l . c o m | s u p p o r t . d e l l . c o m When replacing the hinge cover, first insert the left edge and then press from left to right until the cover snaps into place. Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, y..

Product Information Guide - Page 85

Adding and Replacing Parts 85 c Pull up on the keyboard connector pull-tab to disconnect the keyboard connector from the system board. NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the five tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place. Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpai..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 86

86 Adding and Replacing Parts w w w . d e l l . c o m | s u p p o r t . d e l l . c o m 4 Remove the existing battery: a Disconnect the battery cable connector from the system board. b Press the release latch on the side of the coin-cell battery compartment, and lift up the battery. 5 Install the replacement battery: a Insert the battery at a 30-degree angle under the release latch with the positive side up, and then push the battery into place. b Connect the battery cable to the connector on the system board. 6 Replace the keyboard. 7 Replace the hinge cover. Display CAUTION: Before you be..

87 - Page 87

Adding and Replacing Parts 87 NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 71. 2 Loosen the two captive screws and remove the Mini PCI card cover. 3 Disconnect the antennae cables from the Mini PCI card. 4 Remove the hinge cover. See page 83. 5 Remove the four screws securing the display. 6 Disconnect the display cable, using the pull-tab. antenna cables

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w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 88

88 Adding and Replacing Parts w w w . d e l l . c o m | s u p p o r t . d e l l . c o m 7 Lift the display away from the computer at a 90-degree angle. Ensure that the antenna cables and display cable are free from the routing channels and that the cables move freely when you lift the display. When you replace the display, ensure that the ribbon tape around the display cable is securely tucked underneath the tabs. Insert the antenna wires through the hinge cover opening and then through the hole in the system board. Ensure that the antenna wires are not twisted and that they are securely at..

Internal Card With Bluetooth - Page 89

Adding and Replacing Parts 89 4 Insert a scribe into the notch and push it to the side to release the drive from the bay. 5 Slide the drive out of the bay. Internal Card With Bluetooth ® Wireless Technology CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, you must remove t..

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90 Adding and Replacing Parts w w w . d e l l . c o m | s u p p o r t . d e l l . c o m 4 Pull the card out of the compartment so that you can disconnect the card from its cable and remove it from the computer. 5 To replace the card, connect the card to the cable and then carefully insert it into the compartment. 6 Replace the card cover and tighten the screw. 7 Replace the battery. cover card cable

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Specifications - Page 91

Appendix 91 Appendix Specifications Processor Processor type Intel ® Pentium ® M L1 cache 32 KB L2 cache 2 MB External bus frequency 400 MHz System Information System chip set Intel 855PM Data bus width 64 bits DRAM bus width single channel bus Processor address bus width 36 bits Flash EPROM 1 MB PCI bus 32 bits PC Card CardBus controller Ricoh R5C841 PC Card connector one (supports one Type I or Type II card) Cards supported 3.3 V and 5 V PC Card connector size 68 pins Data width (maximum) PCMCIA 16 bits CardBus 32 bits Memory Memory module connector two user-accessible SODIMM connectors..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 92

92 Appendix w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Minimum memory 256 MB Maximum memory 2 GB Ports and Connectors Audio microphone-in connector, stereo headphones/speakers connector IEEE 1394a 4-pin mini, nonpowered connector Mini PCI Type IIIA Mini PCI card slot Modem RJ-11 port Network adapter RJ-45 port S-video TV-out 7-pin mini-DIN connector (optional S-video to composite video adapter cable) USB four 4-pin USB 2.0-compliant connectors Video 15-hole connector SDI/O one slot DVI-D (Digital Video Interface) 24-hole connector Communications Modem: Type V.9x 56K MDC Contr..

Appendix - Page 93

Appendix 93 Audio Audio type AC’97 (Soft Audio) Stereo conversion 18-bit (analog-to-digital and digital-to- analog) Interfaces: Internal PCI bus/AC’97 External microphone-in connector, stereo headphones/speakers connector Speaker two 4-ohm speakers Internal speaker amplifier 1-W channel into 4 ohms Volume controls keyboard shortcuts, program menus, media control buttons Audio controller Sigmatel STAC9750 AC’97 Codec Display Type (active-matrix TFT) WXGA+; WUXGA Dimensions: Height 245.0 mm (9.64 inches) Width 383.0 mm (15 inches) Diagonal 431.8 mm (17 inches) Maximum resolutions: WXGA+..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 94

94 Appendix w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Power consumption ( panel with backlight) (typical): 6.81 W Controls brightness can be controlled through keyboard shortcuts Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 73.0-mm (2.88-inch) sensor-active area Height 42.9-mm (1.69-inch) rectangle Battery Type 9-cell "smart" lithium ion 6-cell "smart" lithium ion Dimensions: Depth 88.5 mm (3.48 inches) Height 21.5 mm (0.83 inch) Width 139.0 mm (5.4..

(continued) - Page 95

Appendix 95 Life span (approximate) 500 discharge/charge cycles Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) AC Adapter Input voltage 90–264 VAC Input current (maximum) 1.7 A Input frequency 47–63 Hz Output current 4.5 A (maximum at 4-second pulse); 3.5 A (continuous) Output power 90 W Rated output voltage 19.5 VDC Dimensions: Height 27.94 mm (1.1 inches) Width 58.42 mm (2.3 inches) Depth 133.85 mm (5.25 inches) Weight (with cables) 0.4 kg (0.9 lb) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C..

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96 Appendix w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Using the System Setup Program Overview NOTE: Your operating system may automatically configure most of the options available in system setup, thus overriding options that you set through system setup. (An exception is the External Hot Key option, which you can disable or enable only through system setup.) For more information on configuring features for your operating system, see the Windows Help and Support Center. To access help, see page 10. The system setup screens display the current setup information and settings f..

Viewing the System Setup Screens - Page 97

Appendix 97 NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. System Setup Screens NOTE: For information about a specific item on a system setup screen, highlight the ..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 98

98 Appendix w w w . d e l l . c o m | s u p p o r t . d e l l . c o m To control the boot devices, select (highlight) a device by pressing the down-arrow or up-arrow key, and then enable or disable the device or change its order in the list. • To enable or disable a device, highlight the item and press the space bar. Enabled items appear as white and display a small triangle to the left; disabled items appear blue or dimmed without a triangle. • To reorder a device in the list, highlight the device and press either <u> to move the device up the list or <d> to move a device d..

Definition of "Dell-Installed" Software and Peripherals - Page 99

Appendix 99 Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals 1 . Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration 2 . 1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer. 2 All Dell-standard components included in a Custom Factory Integration (CFI) project are c..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 100

100 Appendix w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Anguilla General Support toll-free: 800-335-0031 Antigua and Barbuda General Support 1-800-805-5924 Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 Website: www.dell.com.ar E-mail: us_latin_services@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC: la_enterpris..

Appendix - Page 101

Appendix 101 Austria (Vienna) International Access Code: 900 Country Code: 43 City Code: 1 Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales 0820 240 530 00 Home/Small Business Fax 0820 240 530 49 Home/Small Business Customer Care 0820 240 530 14 Preferred Accounts/Corporate Customer Care 0820 240 530 16 Home/Small Business Technical Support 0820 240 530 14 Preferred Accounts/Corporate Technical Support 0660 8779 Switchboard 0820 240 530 00 Bahamas General Support toll-free: 1-866-278-6818 Barbados General Support 1-800-534-3066 Belgium (B..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 102

102 Appendix w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Canada (North York, Ontario) International Access Code: 011 Online Order Status: www.dell.ca/ostatus AutoTech (automated technical support) toll-free: 1-800-247-9362 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med./large business, government) toll-free: 1-800-326-9463 Technical Support (Home Sales/Small Business) toll-free: 1-800-847-4096 Technical Support (med./large bus., government) toll-free: 1-800-387-5757 Sales (Home Sales/Small Business) toll-free: 1-800-387-5752 Sales (med./..

Appendix - Page 103

Appendix 103 China (Xiamen) Country Code: 86 City Code: 592 Technical Support website: support.dell.com.cn Technical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com Technical Support Fax 818 1350 Technical Support (Dimension™ and Inspiron™) toll-free: 800 858 2969 Technical Support (OptiPlex™, Latitude™, and Dell Precision™) toll-free: 800 858 0950 Technical Support (servers and storage) toll-free: 800 858 0960 Technical Support (projectors, PDAs, printers, switches, routers, and so on) toll-free: 800 858 2920 Customer Care toll-free: 800 858 2060 Cu..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 104

104 Appendix w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Czech Republic (Prague) International Access Code: 00 Country Code: 420 Website: support.euro.dell.com E-mail: czech_dell@dell.com Technical Support 22537 2727 Customer Care 22537 2707 Fax 22537 2714 Tech Fax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 Website: support.euro.dell.com E-mail: http://support.euro.dell.com/dk/da/emaildell/ Technical Support 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505 Switchboard (Relation..

Appendix - Page 105

Appendix 105 France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard (calls from outside of France) 04 99 75 40 00 Sales 0825 004 700 Fax 0825 004 701 Fax (calls from outside of France) 04 99 75 40 01 Corporate Technical Support 0825 004 719 Customer Care 0825 338 339 Switchboard 01 55 94 71 00 Sales 01 55 94 71 00 Fax 01 55 94 71 01 Germany (Langen) Interna..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 106

106 Appendix w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Greece International Access Code: 00 Country Code: 30 Website: support.euro.dell.com E-mail: support.euro.dell.com/gr/en/emaildell/ Technical Support 00800-44 14 95 18 Gold Service Technical Support 00800-44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fax 2108129812 Grenada General Support toll-free: 1-866-540-3355 Guatemala General Support 1-800-999-0136 Guyana General Support toll-free: 1-877-270-4609 Hong Kong International Access Code: 001 Country Code: 852 Website: support.ap..

Appendix - Page 107

Appendix 107 Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 Website: support.euro.dell.com E-mail: dell_direct_support@dell.com Technical Support 1850 543 543 U.K. Technical Support (dial within U.K. only) 0870 908 0800 Home User Customer Care 01 204 4014 Small Business Customer Care 01 204 4014 U.K. Customer Care (dial within U.K. only) 0870 906 0010 Corporate Customer Care 1850 200 982 Corporate Customer Care (dial within U.K. only) 0870 907 4499 Ireland Sales 01 204 4444 U.K. Sales (dial within U.K. only) 0870 907 4000 Fax/Sales Fax 01 204 0103 Switchbo..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 108

108 Appendix w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Website: support.jp.dell.com Technical Support (servers) toll-free: 0120-198-498 Technical Support outside of Japan (servers) 81-44-556-4162 Technical Support (Dimension and Inspiron) toll-free: 0120-198-226 Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435 Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free:0120-198-433 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 81-44-..

Appendix - Page 109

Appendix 109 Latin America Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.) 512 728-4600 or 512 728-3772 Luxembourg International Access Code: 00 Country Code: 352 Website: support.euro.dell.com E-mail: tech_be@dell.com Technical Support (Brussels, Belgium) 3420808075 Home/Small Business Sales (Brussels, Belgium) toll-free: 080016884 Corporate Sales (Brussels, Belgium..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 110

110 Appendix w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Mexico International Access Code: 00 Country Code: 52 Customer Technical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001-800-882-1519 Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 Website: support.euro.dell.com Technical Support 020 674 45 00 Technical Support Fax 020 67..

Appendix - Page 111

Appendix 111 Norway (Lysaker) International Access Code: 00 Country Code: 47 Website: support.euro.dell.com E-mail: http://support.euro.dell.com/no/no/emaildell/ Technical Support 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001-800-507-0962 Peru General Support 0800-50-669 Poland (Warsaw) International Access Code: 011 Country Code: 48 City Code: 22 Website: support.euro.dell.com E-mail: pl_support_tech@dell.com Customer Service Phone 57 95 700 Customer Care 57 95 999 Sales 57 ..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 112

112 Appendix w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Singapore (Singapore) International Access Code: 005 Country Code: 65 Website: support.ap.dell.com Technical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1800 394 7430 Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 394 7488 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 1800 394 7478 Customer Service (Penang, Malaysia) 604 633 4949 Transaction Sales toll-free: 1 800 394 7412 Corporate Sales toll-free: 1 800 394 7419 Slovakia (Pragu..

Appendix - Page 113

Appendix 113 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 Website: support.euro.dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Small Business Technical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fax 902 118 539 Corporate Technical Support 902 100 130 Customer Care 902 115 236 Switchboard 91 722 92 00 Fax 91 722 95 83 Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8 Website: support.euro.dell.com E-mail: http://support.euro.dell.com/se/sv/emaildell/ Technical Suppo..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 114

114 Appendix w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Taiwan International Access Code: 002 Country Code: 886 Website: support.ap.dell.com E-mail: ap_support@dell.com Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) toll-free: 00801 86 1011 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) toll-free: 00801 60 1256 Transaction Sales toll-free: 00801 65 1228 Corporate Sales toll-free: 00801 651 227 Thailand International Access Code: 001 Country Code: 66 Website: support.ap.dell.com Technical Support (OptiPlex, L..

Appendix - Page 115

Appendix 115 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Website: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) 0870 908 0500 Technical Support (direct and general) 0870 908 0800 Global Accounts Customer Care 01344 373 186 Home and Small Business Customer Care 0870 906 0010 Corporate Customer Care 01344 373 185 Preferred Accounts (500–5000 employees) Customer Care 0870 906 0010 Central Government Cust..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 116

116 Appendix w w w . d e l l . c o m | s u p p o r t . d e l l . c o m U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1 Automated Order-Status Service toll-free: 1-800-433-9014 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) Technical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service and Support toll-free: 1-877-Dellnet (1-877-335-5638) Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Financial Services website: www.dellfinancialservices.com Financial Ser..

FCC Notices (U.S. Only) - Page 117

Appendix 117 FCC Notices (U.S. Only) Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves. If any one of the labels carries a Class A rating, your entire computer is considered to be a Class A digital device. If all labels carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo, ( ), your comput..

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m - Page 118

118 Appendix w w w . d e l l . c o m | s u p p o r t . d e l l . c o m • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/television technician for help. FCC Identification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model number: PP14L • Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400

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speakers - Page 119

Index 119 Index A audio connectors description, 17 audio device connecting, 31 audio. See speakers B battery charge gauge, 20, 26 charging, 27 checking the charge, 26 description, 20 installing, 28 low-battery warning, 27 performance, 25 power meter, 26 removing, 27 storing, 28 blanks PC Cards, 39 removing, 41 Bluetooth wireless technology device status light, 14 installing, 89 boot sequence, 97 C CardBus technology PC Cards, 39 CD drive problems, 50 CD-RW drive problems, 50 CDs using, 29 Check Disk, 51 coin-cell battery replacing, 85 computer crashes, 56-57 restore to previous operating st..

hard drive - Page 120

120 Index drives problems, 49 See hard drive DVD drive problems, 50 DVDs using, 29 DVI monitor connector description, 18 E error messages, 53 F fan description, 15, 17, 20 FCC notice, 117 floppy drive connecting to a USB connector, 15 H hard drive description, 20 problems, 51 replacing, 73 returning to Dell, 75 hardware conflicts, 70 Hardware Troubleshooter, 70 Help and Support Center, 10 help file, 9 hinge cover description, 83 removing, 83 I IEEE 1394 connector description, 17 problems, 54 Internet connection, 21 IRQ conflicts, 70 K keyboard description, 13 numeric keypad, 35 problems, 54..

memory - Page 121

Index 121 optical drive description, 15 optical-drive locking screw description, 20 optical-drive tray eject button description, 15 P PC Card slot description, 17 PC Cards blanks, 39, 41 CardBus technology, 39 extended, 39 installing, 39 removing, 41 slot, 39 types, 39 wireless network adapter, 39 PC Restore, 67 power line conditioners, 23 problems, 59 protection devices, 23 surge protectors, 23 UPS, 23 power light conditions indicated by, 59 printer cable, 22 connecting, 22 problems, 61 USB, 22 problems blue screen, 57 CD drive, 50 CD-RW drive, 50 computer crashes, 56-57 computer does not ..

problems - Page 122

122 Index System Restore, 67-68 system setup program, 97 T technical support policy, 98 telephone numbers, 117 touch pad customizing, 38 description, 13 using, 38 troubleshooting conflicts, 70 Dell Diagnostics, 47 external keyboard problems, 54 Hardware Troubleshooter, 70 Help and Support Center, 10 restore to previous operating state, 67 See problems turning off your computer, 71 TV connecting, 31 enabling display settings in Windows XP, 34 U uninterruptible power supply. See UPS UPS, 23 USB connectors description, 19 V video problems, 64 video connector description, 18 W warranty, 9 Windo..

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